Senior Service Delivery PM – Hybrid, Drive Client Outcomes

Envestnet; Berwyn (PA); Hybrid; USD 95,000 - 118,000; Full time

Job summary

Envestnet is seeking a Senior Service Delivery Project Manager to lead strategic client projects from planning through delivery in a hybrid work model at Raleigh, NC or Berwyn, PA. You will coordinate resources, manage risks, and ensure high-quality service outcomes while partnering with cross-functional teams to meet client goals.

Ideal candidates have 7+ years in project management or client-facing roles within financial services, strong communication and leadership skills, and proficiency

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience managing client-facing projects in a services environment.
• Proven ability to communicate, lead and solve problems.

Responsibilities

• Oversees project planning, resource allocation and service delivery.
• Manages risks and resolves issues with cross-functional teams and clients.
• Ensures service levels and KPIs are met or exceeded across programs.
• Acts as primary client contact, aligning work with business requirements.
• Identifies opportunities to optimize delivery processes for efficiency.

Skills

Project management

Client facing

Communication

Leadership

Risk management

MS Office

Education

Bachelor's degree

Tools

Asana

Microsoft Office

Job description

Envestnet is seeking a Senior Service Delivery Project Manager to lead strategic client projects from planning through delivery in a hybrid work model at Raleigh, NC or Berwyn, PA. You will coordinate resources, manage risks, and ensure high-quality service outcomes while partnering with cross-functional teams to meet client goals.

Ideal candidates have 7+ years in project management or client-facing roles within financial services, strong communication and leadership skills, and proficiency