Senior Service Delivery Leader, IT Infrastructure

Parkland Health; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Parkland Health is seeking an experienced IT infrastructure leader with a strong track record in delivering complex projects. The role emphasizes coaching, cross-functional collaboration, and strategic execution within a large healthcare IT environment.

The ideal candidate will have extensive experience in IT infrastructure, leadership of senior professionals, and familiarity with industry standards and certifications.

Qualifications

• Required: Bachelor's Degree
• Experience can be substituted for education.
• 8+ Years of IT infrastructure
• Education can be substituted for experience.

Responsibilities

• Coaches, mentors, reviews and delegates work to lower level professionals.
• Manages highly complex projects or processes.
• Requires communication with senior leadership.
• Communicates with contacts both within and outside of function on matters that require explanation, interpretation, and/or advising.
• Influences parties within the department regarding concepts, practices and approaches.
• Understands and contributes to organizational targets and planning efforts.

Skills

Problem solving

Collaboration

Growth mindset

Execution and delivery

Business intelligence

Digital literacy

Education

Bachelor's Degree

Tools

Cisco Certification(s)

BICSI-RCDD

BICSI-DCDC

Schneider DCCA

CNET CDCDP

ANSI/TIA-942 familiarity

BICSI 002 familiarity

Job description

Parkland Health is seeking an experienced IT infrastructure leader with a strong track record in delivering complex projects. The role emphasizes coaching, cross-functional collaboration, and strategic execution within a large healthcare IT environment.

The ideal candidate will have extensive experience in IT infrastructure, leadership of senior professionals, and familiarity with industry standards and certifications.