IT Infrastructure Service Delivery Lead

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Parkland Health and Hospital System seeks a senior IT infrastructure leader with 8+ years of experience to oversee strategic initiatives and large-scale projects. A Bachelor's degree is required, with substitution allowed via experience. Preferred certifications include ITIL Foundations and Cisco, among others.

The role emphasizes collaboration with senior leadership, driving delivery, and leveraging business intelligence to improve system reliability and performance.

Qualifications

• Bachelor's degree required; experience can substitute education.

Responsibilities

• Leads and mentors staff; coaches and delegates work for large projects.
• Communicates with senior leadership; advises on concepts and approaches.
• Drives operational targets and delivery of complex IT infrastructure initiatives.
• Applies business intelligence and data-driven decision making.

Skills

Problem solving

Collaboration

Growth mindset

Execution & delivery

Business intelligence

Digital literacy

Education

Bachelor's Degree

ITIL Foundations

Cisco Certification(s)

BICSI-RCDD

BICSI-DCDC

Schneider DCCA

CNET CDCDP

Tools

None

Job description

Parkland Health and Hospital System seeks a senior IT infrastructure leader with 8+ years of experience to oversee strategic initiatives and large-scale projects. A Bachelor's degree is required, with substitution allowed via experience. Preferred certifications include ITIL Foundations and Cisco, among others.

The role emphasizes collaboration with senior leadership, driving delivery, and leveraging business intelligence to improve system reliability and performance.