Senior Service Agent: Customer Support & Ops

Federal Express Corporation; Fargo (ND); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits

Supportive work environment

Equal Opportunity Employer status

Job summary

Federal Express Corporation is hiring for a position in Fargo, ND. The role involves providing customer assistance, resolving inquiries, and performing administrative duties. A High School Diploma or GED is required, and candidates should possess good communication skills and the ability to lift packages.

This position operates Monday through Friday, 7:00am - 3:00pm, ensuring effective station operations. Supportive measures for employees with disabilities are available.

Qualifications

• Ability to lift 50 lbs and maneuver packages using appropriate equipment.
• Good human relations and communications skills.
• Ability to read and speak English sufficiently to understand traffic signs.

Responsibilities

• Provides accurate information and assistance to customers.
• Performs administrative support functions necessary for efficient station operations.
• Responds to inquiries and problem resolution.

Skills

Customer service skills

Problem-solving

Communication skills

Ability to operate computer terminal

Education

High School Diploma/GED

Job description

Federal Express Corporation is hiring for a position in Fargo, ND. The role involves providing customer assistance, resolving inquiries, and performing administrative duties. A High School Diploma or GED is required, and candidates should possess good communication skills and the ability to lift packages.

This position operates Monday through Friday, 7:00am - 3:00pm, ensuring effective station operations. Supportive measures for employees with disabilities are available.