Senior Operations Admin — Data & Customer Support

Federal Express Corporation; Lincolnton (NC); On-site; USD 36,000 - 44,000; Full time

Job summary

Federal Express Corporation is seeking a qualified candidate for a clerical/customer service role in Lincolnton, NC. The position requires a high school diploma or GED and four years of relevant experience, preferably in a dock operations or distribution center setting.

Responsibilities include data entry, multi-tasking in a fast-paced environment, and professional customer service. Minimal travel and on-site work at the FedEx location are expected.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to effectively and professionally respond to requests.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Skills

Typing

Data entry

Phone

Copier

Microsoft Office

Web-based applications

Customer service

Time management

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a qualified candidate for a clerical/customer service role in Lincolnton, NC. The position requires a high school diploma or GED and four years of relevant experience, preferably in a dock operations or distribution center setting.

Responsibilities include data entry, multi-tasking in a fast-paced environment, and professional customer service. Minimal travel and on-site work at the FedEx location are expected.