Senior Service Advisor — $65K–$85K+ in Family Auto Group

Nissan of Lebanon; Northern (KY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) plan

Medical benefits

Paid time off

Paid training

Employee vehicle purchase program

Advancement opportunities

Closed Sundays

Job summary

Moyer Auto Group in Kentucky is seeking an Experienced Service Advisor to join a high-volume service team. You will own the customer experience from start to finish, greeting customers, documenting repairs, and coordinating workflow.

This fast-paced role offers performance-based pay with base plus commission, plus benefits. Dealership experience is preferred, with advancement opportunities across a six-dealership group.

Qualifications

• Previous Service Advisor or Service Writing experience preferred.
• Strong customer service and sales abilities.
• Excellent communication, in person and on the phone.

Responsibilities

• Greet customers promptly and professionally in the service lane.
• Listen carefully and document repair concerns accurately.
• Schedule and manage technician workflow efficiently.
• Present maintenance and repair recommendations clearly and confidently.
• Maximize technician productivity and maintain strong labor rates.
• Follow up with customers to ensure satisfaction.
• Coordinate service loaner vehicles when needed.
• Maintain high CSI scores and long-term customer relationships.

Skills

Customer service

Sales skills

Communication skills

Organized

Attention to detail

Multitasking

Job description

Moyer Auto Group in Kentucky is seeking an Experienced Service Advisor to join a high-volume service team. You will own the customer experience from start to finish, greeting customers, documenting repairs, and coordinating workflow.

This fast-paced role offers performance-based pay with base plus commission, plus benefits. Dealership experience is preferred, with advancement opportunities across a six-dealership group.