Senior Server & Change Lead - Front Desk Ops, Waipahu

Energy Innovation Corp; Waipahu (HI); On-site; USD 120,000 - 173,000; Full time

Job summary

Energy Innovation Corp in Waipahu, HI is seeking a senior Server specialist to own general decisions in a local market. The role blends independent work with collaborative problem solving, handling incidents, and improving processes from our Waipahu hub.

You will earn $120,000 to $173,000 per year, with coaching and a flexible setup to grow Front Desk Operations while maintaining balance and avoiding burnout.

Qualifications

• Decision making in a fast-paced HI market.
• Strong time-management skills and bias toward action.
• Approximately 5+ years operating in a similar Server role.

Responsibilities

• Balance independent work with teamwork across the Waipahu hub.
• Handle client interactions and field curveballs without losing focus.
• Use processes to streamline routine tasks and improve capacity.
• Keep records and shared files organized and up-to-date.
• Identify and address changes before issues escalate.
• Respond to internal and external requests promptly and professionally.
• Lead incidents until resolution.

Skills

Decision making

Time management

5+ years server experience

Job description

Energy Innovation Corp in Waipahu, HI is seeking a senior Server specialist to own general decisions in a local market. The role blends independent work with collaborative problem solving, handling incidents, and improving processes from our Waipahu hub.

You will earn $120,000 to $173,000 per year, with coaching and a flexible setup to grow Front Desk Operations while maintaining balance and avoiding burnout.