Senior Semiconductor Field Service Specialist

Ebara Technologies; Fremont (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Ebara Technologies in Fremont, CA seeks an experienced Field Service Technician to perform preventive maintenance and repairs on semiconductor tools at customer sites and service centers. You will install, start-up, diagnose faults, and document actions with precision while mentoring junior technicians.

You will lead during absences of the FS Lead, escalate design issues to engineering, and maintain safety compliance. A strong teamwork ethic and clear communication are essential.

Qualifications

• AA/BS in Electronics or Engineering—or equivalent hands‑on experience.
• 2+ years service experience.
• Working knowledge of mechanical systems, semiconductor and/or vacuum technology, and Microsoft Office.
• Good driving record verification may be required when servicing offsite customers.
• Strong teamwork, clear written documentation, and confident verbal communication.

Responsibilities

• Execute contracted preventive maintenance and unscheduled repairs on semiconductor tools at customer sites and in the service center.
• Perform installations and start-ups, including phase-one CMP activities prior to power-on.
• Diagnose mechanical, hardware, software, and system faults using maintenance protocols and checklists; interpret operation manuals to pinpoint root causes.
• Document PMs, downtime, issues, and on-site time with precision; operate customer systems proficiently.
• Order and expedite replacement parts; notify customers and management when replacements are required.
• Identify and elevate design or reliability issues to engineering and management for resolution.
• Serve as a primary technical contact for customers on operational and maintenance questions.
• Guide field technicians and field service engineers; train and mentor Field Service Technicians I–III.
• Act as lead when the FS Lead is unavailable and as a technical contributor when technical support engineers are absent.
• Assist with service center operations and provide support to other customer sites as needed.
• Prepare reports analyzing product failure trends and serviceability issues.

Skills

Teamwork

Documentation

Verbal communication

Education

AA/BS in Electronics or Engineering

Tools

Microsoft Office

Job description

Ebara Technologies in Fremont, CA seeks an experienced Field Service Technician to perform preventive maintenance and repairs on semiconductor tools at customer sites and service centers. You will install, start-up, diagnose faults, and document actions with precision while mentoring junior technicians.

You will lead during absences of the FS Lead, escalate design issues to engineering, and maintain safety compliance. A strong teamwork ethic and clear communication are essential.