Senior Security Systems Technician – On-the-Road Installations

Vector Security, Inc.; Chattanooga (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Medical coverage

Life and AD&D insurance

Disability insurance

401k retirement savings

Flexible Spending Account

Paid time off

Employee Assistance Program

Job summary

Vector Security is seeking a Senior Systems Technician to install and service complex residential and commercial security solutions, wired and wireless, across Chattanooga and on customer sites. You will contribute to referrals and upselling while delivering outstanding service.

In this role you will install and service systems, troubleshoot network issues, run wires, set up system functionality for customers, and mentor junior technicians, ensuring safety and quality on every job.

Qualifications

• 3–5 years of industry experience preferred.
• Minimum of life safety and home automation equipment experience.
• Valid driver’s license with acceptable driving history.
• Must communicate professionally to provide superior customer service.
• Understand the technical functionality of various security systems.

Responsibilities

• Install/service residential and/or commercial systems with minimal supervision.
• Troubleshoot complex systems and network issues with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customers and answer questions.
• Train and mentor Entry Level and Level 1 technicians on projects.

Skills

Customer service

Troubleshooting

Technical understanding

Communication

Education

High School Diploma or equivalent

Tools

ESA Certified Alarm Technician Level 2

NICET Fire or Video Level 1

Job description

Vector Security is seeking a Senior Systems Technician to install and service complex residential and commercial security solutions, wired and wireless, across Chattanooga and on customer sites. You will contribute to referrals and upselling while delivering outstanding service.

In this role you will install and service systems, troubleshoot network issues, run wires, set up system functionality for customers, and mentor junior technicians, ensuring safety and quality on every job.