Senior Security Systems Technician: CCTV & Access Control

Alliance; New York (NY); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K Plan

Job summary

Alliance Security is seeking a Senior Service Technician in New York, NY, to install and service CCTV and access control systems. You will coordinate projects, test equipment, troubleshoot networking and firewall issues, and liaise with clients and the Installation Services Manager.

A technical degree and several years in security tech are preferred. You will also handle service activities, document work in CRM, and provide excellent customer service.

Qualifications

• Bachelor's or technical degree preferred.
• Minimum of three years' experience in the security technology industry.
• Strong knowledge of video, access control, intercom, intrusion, and network devices.
• Successfully maintain certification training: AMAG, Genetec, LenelS2, Exacq, Brivo & Eagle Eye.
• Strong networking fundamentals and IT principles.
• Flexible schedule and ability to work weekends and overtime.
• OSHA 40 Required.
• Possess a valid driver's license and be willing to drive a company-provided vehicle.

Responsibilities

• Install or service security systems, including CCTV and access control.
• Test, adjust, and troubleshoot security systems and related hardware.
• Troubleshoot low-voltage continuity issues.
• Resolve firewall configurations and networking issues.
• Manage communications with team and management; process work orders and planning.
• Recommend enhancements for security systems.
• Act as liaison between client and Installation Services Manager.
• Support service department as needed.
• Provide excellent customer service and time management.
• Update CRM with installation/service activities.

Skills

Security concepts

Video surveillance

Access control

Networking basics

Customer service

Education

Bachelor's or technical degree

Tools

Genetec

LenelS2

Exacq

Brivo

Eagle Eye

Job description

Alliance Security is seeking a Senior Service Technician in New York, NY, to install and service CCTV and access control systems. You will coordinate projects, test equipment, troubleshoot networking and firewall issues, and liaise with clients and the Installation Services Manager.

A technical degree and several years in security tech are preferred. You will also handle service activities, document work in CRM, and provide excellent customer service.