Senior Security & Guest Safety Lead

El Paso Live; El Paso (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

El Paso Live is seeking a security/operations professional to oversee staff, ensure orderly operations, and provide excellent guest services at events in El Paso. The role includes supervising on-duty staff for in-house and event coverage, scheduling, training, and enforcing policies to protect guests and property.

The position requires strong communication, the ability to manage confrontations, and basic computer skills, with a willingness to assist other departments and handle a variety of

Qualifications

• High School Diploma, GED, or equivalent; 1 year of experience preferred.
• Effective communication and interpersonal skills.
• Ability to work with the public and handle confrontational situations.

Responsibilities

• Maintain staff’s professional appearance and conduct.
• Verify Operations Center is maintained organized and sanitized.
• Oversee department shift personnel by delegating on duty staff for In-House and Event Coverage.
• Provide customer service to guests, vendors, participants, and colleagues.
• Review department schedule, agendas and resumes.
• Provide staff training.
• Disseminate updated information from chain of command.
• Verify inspections are tasked and completed promptly.
• Have basic computer knowledge.
• Assist other departments in need to accomplish event expectations or company’s objectives.
• Other duties as assigned.

Education

High School Diploma, GED, or equivalent

Job description

El Paso Live is seeking a security/operations professional to oversee staff, ensure orderly operations, and provide excellent guest services at events in El Paso. The role includes supervising on-duty staff for in-house and event coverage, scheduling, training, and enforcing policies to protect guests and property.

The position requires strong communication, the ability to manage confrontations, and basic computer skills, with a willingness to assist other departments and handle a variety of