Senior Security Guard - Health

UCSF Health; San Francisco (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Sign-on bonus $500

Job summary

UCSF Health seeks a Senior Security Guard (Health Safety Ambassador) to help maintain a safe, welcoming environment across UCSF Medical Center facilities. You will patrol, control access, monitor safety systems, and respond to incidents, with a focus on professional public interaction and safety.

A sign-on bonus of $500 is offered for new external hires. Role requires a California Guard Card and valid driver’s license, with the ability to work varied shifts onsite in San Francisco.

Qualifications

• High school diploma or GED required.
• 1+ year in customer service, security, or related fields.
• Knowledge of security protocols and emergency response.
• Strong written and verbal communication skills.
• Ability to interact respectfully with diverse populations.
• California Guard Card and driver's license required.
• Availability to work onsite in San Francisco.

Responsibilities

• Patrol facilities to deter security incidents and ensure safety.
• Control access and monitor safety surveillance systems.
• Respond to incidents and apply approved restraint procedures as needed.
• Engage with staff, patients, and visitors in a professional manner.
• Participate in events or assignments requiring security presence.

Skills

Customer service

Communication

Public safety

De-escalation

Security protocols

Education

High school diploma or GED

Tools

Access control systems

Incident reporting software

Job description

Job Description

Our Senior Security Guard, also known as our Health Safety Ambassador (HSA) at UCSF Health, plays a vital role in ensuring a safe, welcoming, and secure environment across all UCSF Medical Center facilities. As a frontline representative of the Security Services team, the HSA supports the protection of patients, staff, visitors, and physical assets through proactive patrols, access control, safety surveillance, and timely incident response.

Job Description

Our Senior Security Guard, also known as our Health Safety Ambassador (HSA) at UCSF Health, plays a vital role in ensuring a safe, welcoming, and secure environment across all UCSF Medical Center facilities. As a frontline representative of the Security Services team, the HSA supports the protection of patients, staff, visitors, and physical assets through proactive patrols, access control, safety surveillance, and timely incident response.

This position includes specific POST responsibilities, customer-focused engagement, and participation in events or special assignments that require professional security presence and public interaction. The role is also responsible for physically intervening in escalated situations and applying approved physical restraint techniques in accordance with hospital and UCPD policies and safety protocols.

Note: We are offering a new hire Sign-on Bonus of $500, payable after 30 days of continuous employment. All new external hires who have not worked for a UC in the last 12 months are eligible. The bonus is payable after 30 days of continuous employment.

Qualifications

Requirements:

• High school diploma or GED.
• One or more years of experience in one or more of these areas: customer service, security, public safety, or law enforcement.
• Knowledge of standard security protocols and emergency response procedures.
• Strong written and verbal communication skills.
• Ability to engage respectfully with diverse populations, including those with physical or mental health needs.
• Basic computer skills for incident reporting include utilizing email and access control systems.
• Prevention/De-escalation training to be completed within six months of hire.
• Valid California Guard Card issued by the Bureau of Security and Investigative Services.
• Valid California Driver’s License.
• Ability to work various shifts and days of the week onsite in San Francisco.

Preferred

• Associate's degree in criminal justice or related field
• Two or more years of experience in a healthcare or institutional security environment.
• CPR/First Aid Certification.