Senior Scrum Master

Brooksource; Indianapolis (IN); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Digital Finance Organization in Indianapolis, IN is seeking a Senior Scrum Master to drive Agile delivery for a Finance Data & Analytics program. You will standardize Jira/Confluence usage, lead longer-horizon PI planning, and connect SAP/non-SAP tech teams with business stakeholders.

Expect hands-on AI tooling work to improve program hygiene and naming conventions. The role emphasizes a product mindset with a focus on outcomes, roadmaps, and cross-team collaboration across 20–25 professionals

Qualifications

• 6+ years leading Agile delivery for technology or engineering teams
• Experience directing Agile delivery for programs with 20+ people across multiple teams
• Deep proficiency administering Jira and Confluence for sprint/backlog management and documentation
• Proven track record running proactive, longer-horizon PI planning
• Ability to liaise between technical delivery teams and business/finance stakeholders
• Product mindset: translate finance work into outcomes and roadmaps

Responsibilities

• Own Jira and Confluence as the team's source of delivery documentation
• Facilitate Scrum ceremonies and long-horizon PI planning
• Partner with Technical Product Managers to reflect outcomes in roadmaps
• Define and enforce Jira usage standards across all teams
• Manage the Jira program of record for 20-25 people across teams
• Drive adoption of AI tooling to standardize naming and hygiene
• Serve as liaison between delivery teams and business stakeholders
• Share external Agile-at-scale best practices to raise the bar

Skills

Scrum Master

Agile delivery

Jira

Confluence

PI Planning

Stakeholder communication

Product mindset

AI tooling

SAFe familiarity

Tools

ServiceNow

Claude AI tooling

Job description

Senior Scrum Master – Finance Data & Analytics

Organization: Digital Finance Organization (Fortune 500 Pharmaceutical Company)

Location: Indianapolis, IN (Hybrid - On-site 4 days/week)

Duration: 1-Year Contract

Summary

Our client's Digital Finance organization is seeking a Senior Scrum Master to run Agile delivery for a Finance Data & Analytics program - a group of roughly 20-25 people spanning the EDP, SAP, Non-SAP, Data Engineering, and broader Technology teams. This is a product-minded role, not a traditional finance-support role: the team wants someone who pushes the group to think "product" rather than "finance," standardizes how Jira and Confluence are used across all of these teams, drives proactive and longer-horizon PI planning instead of sprint-only thinking, and brings an outside perspective on how other organizations run Agile at scale. The role also means getting hands-on with AI tooling (e.g., Claude) to clean up and standardize program hygiene - including project and stakeholder naming conventions - and acting as the connective tissue between highly technical delivery teams (SAP S/4HANA, non-SAP source systems, AWS/Fabric data pipelining) and business/finance stakeholders.

Primary Responsibilities

• Own Jira and Confluence as the team's single source of truth for delivery documentation - keep Change Requests properly routed through ServiceNow rather than absorbed into Scrum artifacts, so the two systems stay clean and non-duplicative
• Facilitate all standard Scrum ceremonies (sprint planning, daily standups, backlog refinement, sprint reviews, retrospectives) and drive proactive, longer-term PI planning rather than a purely reactive, sprint-by-sprint cadence
• Partner with the Technical Product Managers to bring a business/product perspective into planning, so roadmaps reflect outcomes and value rather than just technical sequencing
• Define and enforce Jira usage standards across the EDP, SAP, Non-SAP, Data Engineering, and broader Technology teams - consistent story/board structure and simple, digestible dashboards leadership and stakeholders can actually read
• Manage the Jira program of record across all of those teams, covering a combined group of roughly 20-25 people
• Proactively drive adoption of AI tooling (e.g., Claude) to improve program hygiene - including taking ownership of ongoing efforts to standardize and clean up project and stakeholder naming conventions across Jira and Confluence
• Serve as the primary liaison between technical delivery teams (SAP, non-SAP, data engineering) and business/finance stakeholders, translating between the two audiences
• Bring an external, cross-industry perspective on how Agile delivery, PI planning, and Jira/Confluence standards are run at other companies, and use that to raise the bar here
• Coach the team and stakeholders on Agile/Scrum best practices, pushing standardization over ad hoc process
• Operate with high urgency and ownership - proactively securing the access and domain knowledge needed to be effective quickly, then driving tasks and strategy to closure rather than waiting to be directed
• Reframe how the team and stakeholders talk about the work - pushing a product mindset (outcomes, roadmap, backlog) rather than a purely finance/functional framing

Required Qualifications

• 6+ years of experience as a Scrum Master or Agile delivery lead, including senior-level ownership of Agile delivery for a technology or engineering team
• Experience owning Agile delivery for a program of 20-25+ people spanning multiple teams or workstreams, not a single small team
• Deep, hands-on proficiency administering Jira and Confluence for sprint/backlog management and documentation - able to set and enforce usage standards (story structure, board hygiene, simple/clean dashboards) across multiple teams rather than just following existing conventions
• Proven track record running standardized, proactive, longer-horizon PI (Program Increment) planning, not just sprint-level ceremonies
• Demonstrated ability to act as liaison between highly technical delivery teams and business/finance stakeholders, translating fluently in both directions
• A product mindset - able to reframe functional/finance-labeled work in product terms (outcomes, roadmap, backlog value) rather than treating it as back-office finance work
• Comfort using AI tools (e.g., Claude or similar) to drive program hygiene - for example, standardizing and cleaning up project and stakeholder naming conventions across Jira/Confluence
• Highly driven, proactive, and comfortable operating with urgency and a bias for action in a large, matrixed enterprise environment
• Strong stakeholder communication skills, with experience reporting delivery status to business and technical leadership

Preferred Qualifications

• CSM, PSM, or equivalent Scrum/Agile certification
• Experience introducing standardized PI planning or Agile-at-scale practices (e.g., SAFe) into a program that previously ran ad hoc
• Familiarity with data engineering/analytics delivery concepts (ETL pipelines, data lakes, AWS, Microsoft Fabric or similar platforms)
• Working knowledge of ServiceNow, or comfort quickly learning how Change Requests are tracked outside the Scrum/Jira process so delivery documentation stays a single source of truth
• Cross-industry consulting or multi-company background, able to bring in external best practices rather than only what's been done in this organization
• Experience supporting a Finance, Accounting, or other regulated back-office technology team that is transitioning to a product operating model
• Experience in pharmaceutical, healthcare, or other highly regulated industries
• Exposure to SAP-driven delivery environments (S/4HANA or similar)
• Jira, Confluence
• ServiceNow (for Change Requests)
• AI tooling (Claude Code, used to build integrations and automate program hygiene across systems)