Scheduling Coordinator - Physician Practice

1004 Lehigh Valley Hospital; Cetronia (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

Lehigh Valley Health Network in Allentown, PA is seeking a detail-oriented scheduler for the Gastroenterology Clinic at N Cedar Crest. This onsite role supports provider schedules, coordinates availability, and communicates changes to the team.

You will review patient charts, update EHR information, and participate in meetings. The ideal candidate has a High School diploma and healthcare experience; associate degree preferred, with strong computer and medical terminology skills.

Qualifications

• High School Diploma or GED required; experience in healthcare preferred.
• Associate degree preferred; familiarity with scheduling software advantageous.
• Ability to show initiative and work on multiple tasks efficiently.
• Strong computer skills and word processing proficiency.
• Knowledge of medical terminology is desirable.

Responsibilities

• Obtains all necessary information to maintain provider schedules.
• Maintains coordination of provider availability for in-pt/out-pt services and meetings.
• Monitors and updates schedules, distributing changes to affected parties.
• Addresses patient inquiries or directs them to the appropriate area.
• Updates patient charts and EHR with relevant information.
• Attends scheduled meetings and participates in committees as required.

Skills

Initiative

Multitasking

Computer skills

Medical terminology

Education

High School Diploma/GED

Associate’s Degree

Tools

Physician scheduling software

Job description

Summary

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Duties

• Obtains all necessary information required to maintain provider schedules.
• Maintains overall coordination of provider availability to cover services as required by the practice including office hours, in-patient and out-patient, scheduled meetings and conferences, and vacation or time off.
• Monitors and updates schedule throughout the day and distributes changes to all affected parties.
• Anticipates patients’ expectations and educational needs; understands basic requirements for all procedures performed to be able to answer basic patient inquiries or to direct the inquires to the appropriate area or person.
• Monitors use of scheduled time and monitors schedule for conflicts.
• Updates patient charts and electronic health record information with pertinent patient and insurance information.
• Attends and participates in scheduled contract, committee, and all-staff meetings.

Minimum Qualifications

• High School Diploma/GED
• 2 years Experience in a healthcare setting.
• Demonstrate initiative.
• Ability to handle multiple tasks efficiently and timely.
• Computer skills and word processing proficiency.
• Knowledge and working use of medical terminology.

Preferred Qualifications

• Associate’s Degree
• 4 years Experience in a healthcare setting.
• Knowledge of physician practice scheduling software

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Equal Opportunity

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

https://youtu.be/GD67a9hIXUY

Work Shift

Day Shift

Address

1501 N Cedar Crest Blvd

Primary Location

Allentown - 1501 N Cedar Crest

Position Type

Onsite

Union

Not Applicable

Work Schedule

Monday-Friday 8:30am-5:00pm

Department

1004-09856 Gastroenterology Clinic - N Cedar Crest -CC

About Us

Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community. LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.