Senior SAP S/4HANA & Supply Chain Systems Lead

Ahold Delhaize USA; Salisbury (NC); Hybrid; USD 136,000 - 204,000; Full time

Job summary

The Principal Systems Analyst at Ahold Delhaize USA leads analysis, design, and continuous improvement of supply chain processes and technology solutions. This role enables end-to-end integration across SAP S/4HANA and boundary systems to support inventory flow from supplier to distribution center and store.

Our flexible/hybrid work schedule includes 3 in-person days at Salisbury, NC and 2 remote days. Applicants must be authorized to work in the United States on a full-time basis.

Qualifications

• Bachelor's degree in information systems, Computer Science, Supply Chain, Business Administration, or equivalent work experience.
• 8+ years of experience as a Business Systems Analyst, Functional Analyst, Systems Analyst, or related role.
• Experience gathering and documenting complex business and system requirements.
• Strong understanding of enterprise application integrations, APIs, data mapping, and system interfaces.
• Experience working with cross-functional teams in Agile, Waterfall, or hybrid delivery environments.
• Strong analytical, problem-solving, facilitation, and documentation skills.
• Ability to communicate effectively with business stakeholders, technical teams, and senior leadership.
• Experience supporting large-scale enterprise transformation programs.

Responsibilities

• Lead requirements gathering workshops with Supply Chain, Distribution, Transportation, Procurement, Inventory Management, and Planning stakeholders to document current-state and future-state business processes.
• Analyze, document, and maintain business requirements, process flows, user stories, functional specifications, and system interaction diagrams supporting SAP S/4HANA and boundary applications.
• Partner with business teams, architects, developers, and system integrators to define scalable solutions supporting procurement, inventory management, replenishment, warehouse operations, transportation, and store supply processes.
• Support integration analysis and design activities across SAP, Planning systems, Manhattan WMS, TMS, EDI platforms, and other supply chain applications by documenting interfaces, data mappings, business rules, and exception handling requirements.
• Strong understanding of negative inventory processes, including business use cases, inventory accuracy implications, replenishment impacts, ATP considerations, Allocation, Reverse Logistics, financial valuation impacts, and inventory control governance.
• Strong knowledge of intercompany and intracompany stock transfer processes, including DC-to-DC, DC-to-Store, cross-company code transfers, ownership changes, inventory valuation impacts, and associated financial postings.
• Experience working in coexistence environments where legacy applications and SAP S/4HANA operate simultaneously, including process ownership, data synchronization, inventory reconciliation, and integration management across boundary systems.
• Experience facilitating current-state, coexistence-state, and future-state process design workshops, including identification of process gaps, system ownership, integration dependencies, transition strategies, and business readiness requirements.
• Strong understanding of Supply Chain master data dependencies and their impact on replenishment, procurement, inventory management, warehouse operations, transportation, and financial processes.
• Experience with retail supply chain planning solutions such as RELEX and integration with SAP, WMS, TMS, EDI, and other boundary applications.
• Conduct impact assessments for process, master data, configuration, and integration changes to ensure alignment across supply chain systems and business functions.
• Collaborate with Product Owners, Functional Leads, Enterprise Architects, and Development teams to prioritize requirements, manage dependencies, and support solution delivery.
• Develop and execute test strategies, test scenarios, and business validation activities, including System Integration Testing (SIT), User Acceptance Testing (UAT), and defect triage support.
• Support master data governance activities related to Business partners, Article, Vendor, Location, Transportation, and Inventory Planning data to ensure data quality and process consistency.
• Identify opportunities for process optimization, automation, inventory accuracy improvements, and operational efficiencies through technology and process enhancements and AI Capabilities.
• Participate in strategic transformation programs by supporting Process Design Documents (PDDs), Key Design Decisions (KDDs), RICEFW requirements, solution reviews, and go-live readiness activities.
• Ensure compliance with project governance standards, documentation requirements, change management processes, and enterprise architecture principles.
• Highly motivated individual with a continuous improvement mindset, strong problem-solving skills, and a proven track record of delivering results in complex business and technology environments.

Skills

Requirements gathering

Stakeholder collaboration

SAP S/4HANA

Analytical thinking

Education

Bachelor's degree

Tools

SAP S/4HANA

Manhattan WMS

TMS

EDI

RELEX

Job description

The Principal Systems Analyst at Ahold Delhaize USA leads analysis, design, and continuous improvement of supply chain processes and technology solutions. This role enables end-to-end integration across SAP S/4HANA and boundary systems to support inventory flow from supplier to distribution center and store.

Our flexible/hybrid work schedule includes 3 in-person days at Salisbury, NC and 2 remote days. Applicants must be authorized to work in the United States on a full-time basis.