Senior SAP S/4HANA Change & Testing Lead

Avangrid; Orange (CT); On-site; USD 148,000 - 194,000; Full time

Job summary

AVANGRID SERVICE COMPANY is seeking a Sr Manager – Change Management & Testing to lead organizational change, readiness, and stakeholder adoption for the SAP S/4HANA rollout. You will serve as the primary liaison between the project team and business leaders, ensuring employees are prepared for new processes and roles.

Responsibilities include developing change strategies, communications, training, and UAT oversight, collaborating with partners, IT, and process owners to drive adoption and

Qualifications

• Bachelor's degree and 10+ years of experience in testing and change management in a customer experience and digital solution environment.
• Experience leading cross-functional teams and delivering successful testing and change management activities.
• Strong communication, collaboration, and leadership skills.

Responsibilities

• Lead the development and execution of the organizational change management strategy for the SAP S/4HANA transformation program, ensuring stakeholder readiness and adoption across impacted business functions.
• Conduct stakeholder impact assessments and organizational readiness evaluations to identify change impacts, risks, and mitigation strategies.
• Develop and implement comprehensive communication plans that clearly articulate project objectives, benefits, timelines, and business impacts.
• Partner with business leaders, process owners, and project teams to establish change champion networks and drive engagement throughout the transformation lifecycle.
• Design and oversee training strategies, learning materials, and end-user enablement programs to support successful adoption of new SAP S/4HANA processes and capabilities.
• Monitor adoption, readiness, and change effectiveness metrics, providing regular updates and recommendations to program leadership.
• Lead business readiness activities, ensuring operational, procedural, and organizational preparedness prior to deployment.
• Coordinate User Acceptance Testing (UAT) activities, including planning, business participation, defect management, execution oversight, and signoff processes.

Skills

Change management

Stakeholder engagement

Leadership

Communication

Problem solving

Team collaboration

Attention to detail

Travel willingness

Education

Bachelors in Business/CS

Tools

Microsoft Visio

Sparx EA

Draw.io

Job description

AVANGRID SERVICE COMPANY is seeking a Sr Manager – Change Management & Testing to lead organizational change, readiness, and stakeholder adoption for the SAP S/4HANA rollout. You will serve as the primary liaison between the project team and business leaders, ensuring employees are prepared for new processes and roles.

Responsibilities include developing change strategies, communications, training, and UAT oversight, collaborating with partners, IT, and process owners to drive adoption and