Senior SAP S/4HANA Change & Testing Lead

Avangrid; Boston (MA); On-site; USD 155,000 - 194,000; Full time

Job summary

AVANGRID is seeking a Senior Manager, Change Management & Testing to lead organizational change, readiness, and stakeholder adoption for the SAP S/4HANA rollout. This role acts as the liaison between project teams and business leaders, ensuring new processes and systems are embraced across functions.

You will design change strategies, communications, training, and adoption plans while coordinating UAT activities to validate business requirements and minimize disruption during deployment across

Qualifications

• Bachelor's degree in Business or CS with 10+ years in testing and change management.
• Proven experience leading cross-functional teams and delivering testing/change initiatives.
• Strong knowledge of testing methodologies, tools, and SAP S/4HANA familiarity.
• Excellent communication, collaboration, and leadership skills; travel as needed.

Responsibilities

• Lead the development and execution of the organizational change management strategy for the SAP S/4HANA transformation program, ensuring stakeholder readiness and adoption across impacted business functions.
• Conduct stakeholder impact assessments and organizational readiness evaluations to identify change impacts, risks, and mitigation strategies.
• Develop and implement comprehensive communication plans that clearly articulate project objectives, benefits, timelines, and business impacts.
• Partner with business leaders, process owners, and project teams to establish change champion networks and drive engagement throughout the transformation lifecycle.
• Design and oversee training strategies, learning materials, and end-user enablement programs to support successful adoption of new SAP S/4HANA processes and capabilities.
• Monitor adoption, readiness, and change effectiveness metrics, providing regular updates and recommendations to program leadership.
• Lead business readiness activities, ensuring operational, procedural, and organizational preparedness prior to deployment.
• Coordinate User Acceptance Testing (UAT) activities, including planning, business participation, defect management, execution oversight, and signoff processes.
• Work with business stakeholders and process owners to define acceptance criteria and ensure test scenarios align with future-state business processes.
• Facilitate issue resolution and decision-making during testing and deployment activities to minimize business disruption.
• Collaborate with implementation partners, IT teams, and business representatives to ensure successful transition from the current SAP ECC/on-premise environment to SAP S/4HANA.
• Support cutover, go-live, and hypercare activities, ensuring effective communication, stakeholder support, and issue escalation processes.
• Ensure compliance with regulatory, audit, and governance requirements throughout change and testing activities.
• Continuously improve change management, training, adoption, and UAT practices leveraging lessons learned and industry best practices.
• Provide leadership, coaching, and guidance to project teams and business stakeholders on change management and user adoption principles.

Skills

Change management

Testing

SAP S/4HANA

Stakeholder engagement

UAT coordination

Education

Bachelor's degree

Tools

Microsoft Visio

Sparx EA

Draw.io

Job description

AVANGRID is seeking a Senior Manager, Change Management & Testing to lead organizational change, readiness, and stakeholder adoption for the SAP S/4HANA rollout. This role acts as the liaison between project teams and business leaders, ensuring new processes and systems are embraced across functions.

You will design change strategies, communications, training, and adoption plans while coordinating UAT activities to validate business requirements and minimize disruption during deployment across