Senior SAP CS/PM/SM Service Expert

Trinity ERP, LLC; Newark (NJ); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading ERP solutions provider in Newark, NJ, is seeking an experienced SAP Specialist to deliver support for Customer Service, Plant Service, and Service Management modules. Candidates must have a minimum of 10 years of SAP implementation experience and a strong background in CS/PM/SM configuration. This role requires excellent communication skills and the ability to analyze and resolve complex business issues. The position may require occasional travel and work outside normal hours.

Qualifications

• Minimum 10 years of SAP Implementation or Application support experience.
• Extensive knowledge of repairs processing and integration with SAP Sales Order.
• Experience with service labor posting and integration with time keeping system.

Responsibilities

• Deliver support for SAP Customer Service, Plant Service, and Service Management.
• Conduct root cause analysis and recommend resolutions.
• Support defect resolution during project and warranty periods.

Skills

SAP Implementation or Application support

Design, configuration, and functional experience in CS/PM/SM

Effective communication and presentation skills

Analytical and problem-solving skills

Strong knowledge of service work orders

Education

College degree in computer science or related field

Master's degree preferred

Job description

A leading ERP solutions provider in Newark, NJ, is seeking an experienced SAP Specialist to deliver support for Customer Service, Plant Service, and Service Management modules. Candidates must have a minimum of 10 years of SAP implementation experience and a strong background in CS/PM/SM configuration. This role requires excellent communication skills and the ability to analyze and resolve complex business issues. The position may require occasional travel and work outside normal hours.