Senior SAP CRM & Order-to-Cash Consultant

PwC; New York (NY); On-site; USD 77,000 - 202,000; Full time

Benefits offered by this job

Annual discretionary bonus

Benefits package

Job summary

PwC South Africa seeks a SAP Order to Cash Consultant, Senior Associate, to analyze requirements and implement SAP CRM solutions for clients in our SAP practice. You will work with clients to optimize customer relationship processes and provide training for seamless adoption of SAP CRM systems.

You will collaborate with teams, drive process improvements, and use analytical thinking to deliver insights. Expect travel up to 80% and ongoing professional development within PwC's trusted framework.

Qualifications

• Bachelor's degree required.
• At least 2 years of experience.
• Preference for Master's or MBA in related field.

Responsibilities

• Analyzing client requirements to implement SAP CRM solutions effectively
• Managing the integration and utilization of SAP CRM applications to optimize customer relationship processes
• Providing training and support to clients for seamless adoption of SAP CRM systems
• Collaborating with clients to enhance customer satisfaction and achieve strategic objectives
• Utilizing analytical thinking to break down complex concepts and inform insights and recommendations
• Developing business process improvements and modeling to enhance operational efficiency
• Building meaningful client connections and anticipating the needs of teams and clients
• Nurturing professional standards and contributing to PwC's code of conduct
• Leveraging business technology and CRM software to drive customer engagement and loyalty

Skills

Analytical thinking

Customer relationship management

SAP CRM

SAP Cloud for Customer

Training and coaching

Education

Bachelor's degree

Master's/MBA preferred

Tools

SAP CRM

CRM software

SAP Cloud for Customer

Job description

PwC South Africa seeks a SAP Order to Cash Consultant, Senior Associate, to analyze requirements and implement SAP CRM solutions for clients in our SAP practice. You will work with clients to optimize customer relationship processes and provide training for seamless adoption of SAP CRM systems.

You will collaborate with teams, drive process improvements, and use analytical thinking to deliver insights. Expect travel up to 80% and ongoing professional development within PwC's trusted framework.