Senior SAP Cloud Delivery Lead for HANA/S4

Globpar; Gainesville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Globpar is looking for a Client Delivery Manager to handle the engagement with Cloud Customers of Enterprise Cloud Services, focusing on SAP solutions like HANA and S/4 HANA. The role emphasizes customer satisfaction, project management, and relationship building.

The ideal candidate will have over 10 years of experience in the IT industry, particularly in project management and strategy consulting, alongside excellent communication skills in English. Responsibilities include driving customer satisfaction and upsell opportunities.

Qualifications

• At least 10 years of work experience in IT.
• Experience in project management and strategy consulting.
• Excellent English language skills, written and oral.

Responsibilities

• Conduct regular business reviews with customers.
• Deliver quarterly balanced scorecards with KPIs.
• Drive service and business planning meetings.
• Maintain customer satisfaction through issue mitigation.
• Create upsell opportunities.

Skills

Project Management

SAP Cloud Solutions

Technical Expertise

Business Process Knowledge

English Communication

Job description

Globpar is looking for a Client Delivery Manager to handle the engagement with Cloud Customers of Enterprise Cloud Services, focusing on SAP solutions like HANA and S/4 HANA. The role emphasizes customer satisfaction, project management, and relationship building.

The ideal candidate will have over 10 years of experience in the IT industry, particularly in project management and strategy consulting, alongside excellent communication skills in English. Responsibilities include driving customer satisfaction and upsell opportunities.