Senior SambaCloud Experience & Ecosystem Lead

SambaNova, Inc.; San Jose (CA); On-site; USD 196,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Headspace subscription

Gympass+ membership

One Medical membership

Job summary

SambaNova is hiring a Senior SambaCloud Experience & Ecosystem Lead to make SambaCloud a coherent, recognizable, and trusted destination for AI builders and managed customers. You will own the SambaCloud brand experience, user journey, community and partner integrations, and cross-functional operating rhythm while partnering with Product and Engineering on the infrastructure that powers the service.

This role sits at the intersection of Developer Relations, Product, Engineering, Brand,

Qualifications

• 7+ years in developer experience, technical product management, cloud platforms, or related roles.
• Strong understanding of APIs, cloud services, developer onboarding, and model workflows.
• Experience owning a digital product or platform across user journeys, brand expression, integrations, releases, and operational readiness.
• Experience coordinating complex deliveries and demos across cross-functional teams.

Responsibilities

• Own the end-to-end SambaCloud experience across brand identity, onboarding, playground workflows, APIs, model access, documentation, examples, and key user journeys.
• Develop and maintain a prioritized experience roadmap connecting developer, community, partner, managed-customer, brand, and demo requirements.
• Partner with Product and Engineering to translate goals into infrastructure, platform, security, reliability, and release requirements.
• Define and drive integrations connecting SambaCloud to strategic partners, tools, community programs, campaigns, events, and managed-customer workflows.
• Drive delivery planning across scope, milestones, quality, risks, dependencies, reviews, and escalation paths.
• Build a repeatable demo-readiness program covering environments, API access, model availability, prompts, applications, data, scripts, observability, fallback plans, and presenter handoff.
• Collaborate with Developer Relations, Product Marketing, Brand, Community, and Partner teams to turn priority use cases into polished experiences for launches, events, customers, and executives.
• Represent the needs of developers and managed customers in cross-functional planning and ensure access, onboarding, entitlements, support, and experience gaps are addressed.
• Define and monitor success metrics for activation, time to first successful request, engagement, integration adoption, demo reliability, issue resolution, and user satisfaction.
• Maintain a clear release calendar and readiness dashboard; communicate status, tradeoffs, risks, and decisions to technical and business stakeholders.
• Create lightweight playbooks, runbooks, and documentation for consistent experiences and demonstrations.
• Evaluate build-versus-partner decisions and ensure all work meets SambaNova’s standards for quality, security, and user experience.

Skills

Developer experience

Technical product management

Technical program management

Cloud platforms

Ecosystem programs

Solutions engineering

APIs and integration

Job description

SambaNova is hiring a Senior SambaCloud Experience & Ecosystem Lead to make SambaCloud a coherent, recognizable, and trusted destination for AI builders and managed customers. You will own the SambaCloud brand experience, user journey, community and partner integrations, and cross-functional operating rhythm while partnering with Product and Engineering on the infrastructure that powers the service.

This role sits at the intersection of Developer Relations, Product, Engineering, Brand,