Senior Salesforce Solutions Architect – Public Sector

Novalink Solutions; Town of Lansing (NY); On-site; USD 140,000 - 170,000; Full time

Job summary

Novalink Solutions is seeking a Software Solutions Architect to lead the design and implementation of enterprise-grade Salesforce solutions for state systems in Michigan. The role focuses on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning, with responsibility for security, performance, and regulatory standards.

You will mentor teams, oversee POCs, and coordinate with stakeholders to deliver scalable, maintainable solutions.

Qualifications

• Bachelor’s degree required with strong analytical skills.
• 5+ years gathering and analyzing business/technical requirements with stakeholders.
• 5+ years hands-on Salesforce, SQL, Java, and web services development.

Responsibilities

• Lead end-to-end architecture and technical design of Salesforce solutions supporting case management and field service operations.
• Conduct org health checks and platform assessments with actionable recommendations.
• Mentor development teams and collaborate with analysts and product owners to translate requirements into scalable Salesforce solutions.
• Ensure secure development lifecycle practices throughout all phases of development and deployment.

Skills

Requirements gathering

Stakeholder collaboration

Architecture design

Communication

Salesforce experience

Education

Bachelor’s Degree

Tools

Salesforce

SQL

Java

Web services

CI/CD

Job description

Novalink Solutions is seeking a Software Solutions Architect to lead the design and implementation of enterprise-grade Salesforce solutions for state systems in Michigan. The role focuses on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning, with responsibility for security, performance, and regulatory standards.

You will mentor teams, oversee POCs, and coordinate with stakeholders to deliver scalable, maintainable solutions.