Senior Salesforce Solutions Analyst — M&A Integrations

Tek Leaders Inc; Fridley (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Tek Leaders Inc. seeks a Senior IT Business Analyst to lead Salesforce initiatives across the NM Commercial portfolio. You will partner with stakeholders to define future-state processes, harmonize capabilities, and deliver scalable Salesforce solutions.

The role drives requirements management, solution validation, and business adoption, while coordinating across commercial, customer, and patient-focused functions in a fast-paced environment.

Qualifications

• Bachelor's degree or higher in IT, business, engineering, or a related field.
• 5+ years of business analysis experience supporting enterprise Salesforce initiatives.
• 3+ years of Salesforce experience (Sales Cloud/Service Cloud/Health Cloud).
• Strong requirements management, process design, backlog management, and Agile delivery.
• Experience with enterprise integrations, data migration, and large-scale CRM transformations.
• Excellent stakeholder management, facilitation, communication, and problem-solving.

Responsibilities

• Lead business analysis strategy, requirements management, business process transformation, and solution definition for Salesforce initiatives.
• Drive current-state and future-state process analysis, business capability mapping, and operating model harmonization.
• Translate business needs into user stories, acceptance criteria, process flows, and functional requirements.
• Partner with business and IT teams to standardize and harmonize processes.
• Support Salesforce CRM consolidation, integrations, data migration, reporting, and analytics initiatives.
• Facilitate workshops, backlog refinement, stakeholder alignment, and decision-making sessions.
• Drive UAT, solution validation, deployment readiness, and business adoption activities.
• Manage risks, dependencies, and change impacts across multiple workstreams.
• Champion Agile and business analysis best practices.

Skills

Salesforce Platform

Business Process Analysis

Requirements & User Story Management

Stakeholder Management

UAT & Solution Validation

Cross-Functional Leadership

Communication & Problem Solving

Education

Bachelor's degree (IT/Business/Engineering)

Tools

Salesforce

Snowflake

Power BI

Job description

Tek Leaders Inc. seeks a Senior IT Business Analyst to lead Salesforce initiatives across the NM Commercial portfolio. You will partner with stakeholders to define future-state processes, harmonize capabilities, and deliver scalable Salesforce solutions.

The role drives requirements management, solution validation, and business adoption, while coordinating across commercial, customer, and patient-focused functions in a fast-paced environment.