Senior Salesforce Solutions Analyst - Hybrid (Austin)

Tenth Revolution Group; Austin (TX); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Tenth Revolution Group in Austin, TX is seeking a Senior Salesforce Business Analyst to drive requirements gathering, process optimization, and Salesforce solution design across multiple business units.

This role partners with Salesforce admins, developers, and project managers to translate complex business needs into scalable configurations, manage backlogs and UAT in an Agile environment, and lead change management efforts including training and documentation to accelerate user adoption.

Qualifications

• 5+ years of hands-on Salesforce experience in a business/functional analyst role.
• Strong business analysis background with process mapping and stakeholder facilitation.
• Experience across Sales Cloud and Service Cloud.
• Ability to translate complex requirements into scalable Salesforce solutions.
• Understanding of Salesforce data models, workflows, and automation.
• Excellent communication and analytical skills.

Responsibilities

• Lead requirements gathering and document business processes into user stories.
• Collaborate with admins, developers, and PMs to design scalable Salesforce solutions.
• Perform gap analysis and recommend best-practice configurations.
• Manage backlog refinement, sprint planning, and UAT in Agile.
• Coordinate cross-functional alignment for successful delivery.
• Serve as SME on Salesforce capabilities and data structures.
• Support change management with training and documentation.

Skills

Salesforce

Business Analysis

Requirements Docs

Stakeholder Facilitation

Sales Cloud/Service Cloud

Agile/Scrum

Tools

Salesforce

Mulesoft

Job description

Tenth Revolution Group in Austin, TX is seeking a Senior Salesforce Business Analyst to drive requirements gathering, process optimization, and Salesforce solution design across multiple business units.

This role partners with Salesforce admins, developers, and project managers to translate complex business needs into scalable configurations, manage backlogs and UAT in an Agile environment, and lead change management efforts including training and documentation to accelerate user adoption.