Senior Salesforce Solution Architect - Nonprofit Impact

City Year; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits includingHealth

401K and flexible spending account

Job summary

City Year is seeking a Salesforce Solution Architect to own the health, security, and stewardship of ITS Salesforce ecosystems. The role collaborates with product owners to evolve functionality and maximize Salesforce value, while guiding a roadmap and leading projects to improve systems and processes.

This role sits in the ITS Enterprise Applications Team. Location is flexible, with a focus on partnering with staff, vendors, and stakeholders to deliver scalable, compliant Salesforce solutions.

Qualifications

• Bachelor’s degree in CS or equivalent experience.
• 8–10 years of relevant technical experience.
• 5+ years working with the Salesforce platform, NPSP or Non‑Profit Cloud experience preferred.
• Salesforce Administrator certification required, architecture certifications a plus.
• Experience implementing Agentforce, Flows, and automations.
• Understanding of APIs and integration best practices.
• Experience with Agile and regulated environments.

Responsibilities

• Define & document a future-state Salesforce architecture and roadmaps with product owners.
• Oversee system health, security, and maintenance of Salesforce platforms and 3rd party apps.
• Manage interfaces with systems like Workday, Marketo, iWave, Azure; maintain/enhance interfaces as needed.
• Lead recurring operational tasks and annual Salesforce releases in partnership with stakeholders.
• Lead response to major outages; drive root-cause analysis and fixes.
• Mentor Salesforce skills within the team and guide delivery efforts.

Skills

Salesforce

NPSP

APIs

Agile

Architecture

Mentoring

Communication

Problem solving

System integration

Education

Bachelor’s Degree in Computer Science or equivalent

Tools

Experience Cloud

Salesforce Admin cert

Salesforce Architect certs

Job description

City Year is seeking a Salesforce Solution Architect to own the health, security, and stewardship of ITS Salesforce ecosystems. The role collaborates with product owners to evolve functionality and maximize Salesforce value, while guiding a roadmap and leading projects to improve systems and processes.

This role sits in the ITS Enterprise Applications Team. Location is flexible, with a focus on partnering with staff, vendors, and stakeholders to deliver scalable, compliant Salesforce solutions.