Senior Salesforce Service Cloud Architect — Enterprise CRM Leader
Intuitive
Uma candidatura completa num minuto
Currículo e carta de apresentação personalizados, prontos a enviar.
Resumo da oferta
Intuitive in Sunnyvale, CA seeks a highly experienced Salesforce Service Cloud Architect to lead design and implementation of scalable customer service solutions for the medical device industry. You will partner with business stakeholders to modernize support processes and deliver enterprise-grade CRM capabilities.
You will provide hands-on technical leadership across Salesforce configuration, integrations, and deployment, mentor teams, and ensure compliance with validation requirements in
Qualificações
- Experience in Salesforce Service Cloud architecture for enterprise-scale environments.
- Proven ability to lead complex CRM transformation programs.
- Strong collaboration with business stakeholders to modernize support processes.
- Mentor developers, administrators, and analysts on Salesforce best practices.
Responsabilidades
- Lead architecture, design, and implementation of Salesforce Service Cloud solutions.
- Partner with cross-functional teams to define scalable CRM requirements.
- Define and apply integration frameworks and data governance strategies.
- Lead discovery sessions, architecture reviews, and roadmap planning.
- Provide hands-on Salesforce configuration, customization, and deployment leadership.
- Design integrations with ERP, entitlement systems, and field service.
- Ensure compliance and validation in regulated medical device environments.
Conhecimentos
Ferramentas
Descrição da oferta de emprego
Intuitive in Sunnyvale, CA seeks a highly experienced Salesforce Service Cloud Architect to lead design and implementation of scalable customer service solutions for the medical device industry. You will partner with business stakeholders to modernize support processes and deliver enterprise-grade CRM capabilities.
You will provide hands-on technical leadership across Salesforce configuration, integrations, and deployment, mentor teams, and ensure compliance with validation requirements in
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