Senior Salesforce & Revenue Systems Administrator

Wellspring; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Wellspring Worldwide, Inc. is seeking a hands-on Business Systems Administrator to own Salesforce as the core system of record and support Quote-to-Cash and the customer lifecycle.

The role reports to the Chief Customer Officer and partners with Revenue Ops, Finance, Customer Experience, IT, Security, and Legal. This position involves maintaining Salesforce data quality, configuring objects and flows, managing licenses, and administering AppExchange packages while driving process improvements

Qualifications

• 5+ years of experience in Business Operations, Revenue Systems, or Sales Systems roles.
• Deep, hands-on Salesforce administration across user and permission management, declarative configuration and Flows, reporting, data management, release/sandbox practices (Sales Cloud required; CPQ, Service Cloud, and marketing integrations preferred).
• Proven ability to design and document scalable end-to-end business processes.
• Strong written and verbal communication, including presenting clearly to senior stakeholders and cross-functional relationships.

Responsibilities

• ~50% Salesforce administration and day-to-day operational support, including configuration, user/data management, releases, and triage.
• ~30% Process improvement and project delivery: requirements, build, testing, documentation, enablement for changes.
• ~20% Cross-functional coordination and reporting: stakeholder communication and leadership updates.

Skills

Salesforce Admin

Data Management

Reports & Dashboards

User Management

Tools

Salesforce

NetSuite

Deal Hub

HubSpot

Billing Systems

Job description

Wellspring Worldwide, Inc. is seeking a hands-on Business Systems Administrator to own Salesforce as the core system of record and support Quote-to-Cash and the customer lifecycle.

The role reports to the Chief Customer Officer and partners with Revenue Ops, Finance, Customer Experience, IT, Security, and Legal. This position involves maintaining Salesforce data quality, configuring objects and flows, managing licenses, and administering AppExchange packages while driving process improvements