Senior Salesforce Production Support Specialist

GSPANN Technologies, Inc; San Francisco (CA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Competitive benefits

Educational assistance

Career growth opportunities

Job summary

A global consulting firm is looking for an experienced Salesforce Developer for production support in San Francisco. The ideal candidate has over 8 years of experience in Salesforce CRM, particularly in high-usage environments. Key responsibilities include providing L2/L3 support, troubleshooting issues, and working with integration platforms. Candidates should be proficient in Apex and have good knowledge of either Python or Java. The role offers competitive benefits and professional growth opportunities.

Qualifications

• 8+ years of hands-on experience in Salesforce CRM with strong understanding of Sales Cloud and Service Cloud.
• Solid experience in production support roles within a high-usage Salesforce environment.
• Strong skills in declarative configuration including Flows and Process Builder.

Responsibilities

• Provide L2/L3 production support for Salesforce CRM.
• Troubleshoot and resolve issues related to workflows and data inconsistencies.
• Collaborate with business users to understand and solve functional problems.

Skills

Salesforce CRM

Apex

Python

Java

Declarative configuration

Integration platforms

Tools

Sales Cloud

Service Cloud

REST/SOAP APIs

Boomi

Job description

A global consulting firm is looking for an experienced Salesforce Developer for production support in San Francisco. The ideal candidate has over 8 years of experience in Salesforce CRM, particularly in high-usage environments. Key responsibilities include providing L2/L3 support, troubleshooting issues, and working with integration platforms. Candidates should be proficient in Apex and have good knowledge of either Python or Java. The role offers competitive benefits and professional growth opportunities.