Senior Salesforce Product Owner – Hybrid

Harbourvest Partners (U.K.) Limited; Boston (MA); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid time off

Well-being programs

Long-term reward programs

Job summary

HarbourVest is seeking a Sr. Associate Salesforce Product Owner to join the CRM Product Team and drive Salesforce capabilities for Client Servicing & Experience.

You will translate business needs into scalable Salesforce solutions in partnership with Data, Technology, Reporting and Architecture teams. The role emphasizes product delivery, collaboration with business users, and ongoing improvements while building expertise in Salesforce product management and client servicing workflows.

Qualifications

• 4-7 years in Product Ownership, Business Analysis, CRM delivery, Client Service, Client Experience, or related business tech roles.
• Experience in Private Equity, Private Markets, Asset Management, Investment Management, or Financial Services.
• Knowledge of institutional client servicing, investor relations, client onboarding, or client lifecycle processes.
• Experience gathering requirements, managing backlogs, writing user stories, and supporting Agile teams.
• Ability to collaborate with business and tech stakeholders across functions.
• Strong analytical, problem-solving, communication, and coordination skills.
• Salesforce Sales Cloud and/or Financial Services Cloud experience preferred.

Responsibilities

• Support Salesforce product roadmap, backlog oversight, and delivery of business capabilities for Client Servicing & Experience.
• Gather, document, and refine business requirements, user stories, acceptance criteria, and process improvements.
• Partner with business collaborators to prioritize improvements based on business value and user needs.
• Participate in sprint planning, backlog grooming, testing, release activities, and post-release support.
• Balance short-term priorities with long-term platform scalability and guidelines.
• Collaborate with Data, Technology, Reporting, Integration, and Salesforce delivery teams to support solution development and implementation.

Skills

Product Ownership

Business Analysis

CRM delivery

Client Experience

Agile delivery

Stakeholder collaboration

Education

Bachelor's degree or equivalent experience

Tools

Salesforce Sales Cloud

Salesforce Financial Services Cloud

Salesforce Certifications

Job description

HarbourVest is seeking a Sr. Associate Salesforce Product Owner to join the CRM Product Team and drive Salesforce capabilities for Client Servicing & Experience.

You will translate business needs into scalable Salesforce solutions in partnership with Data, Technology, Reporting and Architecture teams. The role emphasizes product delivery, collaboration with business users, and ongoing improvements while building expertise in Salesforce product management and client servicing workflows.