Senior Salesforce Product Owner

HarbourVest Partners (Singapore); Boston (MA); On-site; USD 100,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Job summary

HarbourVest Partners is seeking a Sr. Associate, Salesforce Product Owner to join the CRM Product Team and drive Salesforce capabilities for Client Servicing & Experience.

You will translate business processes into Salesforce requirements and scalable solutions working with Data, Technology, Reporting, and Salesforce teams. The ideal candidate brings substantial experience in Private Equity, Asset Management, or Financial Services and a passion for improving user interactions and Salesforce

Qualifications

• 4-7 years of experience in Product Ownership, Business Analysis, CRM delivery, Client Service, or related roles.
• Experience in Private Equity, Private Markets, Asset Management, Investment Management, or Financial Services is preferred.
• Knowledge of institutional client servicing, investor relations, client onboarding, or client lifecycle processes.
• Experience gathering requirements, managing backlogs, writing user stories, and supporting Agile delivery teams.

Responsibilities

• Support Salesforce product roadmap, backlog oversight, and delivery of business capabilities for Client Servicing & Experience.
• Gather, document, and refine business requirements, user stories, acceptance criteria, and process improvements.
• Partner with business collaborators to prioritize improvements based on business value and user needs.
• Participate in sprint planning, backlog grooming, testing, release activities, and post-release support.
• Balance short-term priorities with long-term platform scalability and guidelines.
• Communicate project updates, timelines, risks, and business impacts to key collaborators.

Skills

Product Ownership

Business Analysis

CRM delivery

Agile delivery

Job description

HarbourVest Partners is seeking a Sr. Associate, Salesforce Product Owner to join the CRM Product Team and drive Salesforce capabilities for Client Servicing & Experience.

You will translate business processes into Salesforce requirements and scalable solutions working with Data, Technology, Reporting, and Salesforce teams. The ideal candidate brings substantial experience in Private Equity, Asset Management, or Financial Services and a passion for improving user interactions and Salesforce