Strategic Client Engagement Lead

EVERSANA; Pennsylvania; On-site; USD 80,000 - 120,000; Full time

Job summary

EVERSANA is seeking a Client Engagement Manager within the Deployment Solutions unit in the United States. You will partner with Business Development to translate opportunities into executable projects and mobilize cross-functional teams to drive operational success.

The role focuses on capturing requirements, coordinating execution plans, and maintaining documentation across Salesforce and related systems to support opportunities from pursuit through activation.

Qualifications

• BA/BS degree or equivalent experience required or 5+ years in a relevant role.
• Experience delivering client-focused solutions in Life Sciences or related fields.
• Strong project management and cross-functional collaboration skills.

Responsibilities

• Inspect a business opportunity with a systematic, repeatable approach and identify SMEs for design and execution.
• Capture project requirements, scope and success metrics with Business Development.
• Provide post-win Salesforce documentation for opportunities.
• Mobilize cross-functional teams to establish execution strategy, schedule, budget and resources.
• Track activities, risks and issues to keep opportunities on schedule and aligned with customer requirements.
• Lead status review meetings and formal project reviews; escalate as needed.

Skills

Project management

CRM (Salesforce)

Data analysis

Documentation

Communication

Client management

Education

BA/BS degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

EVERSANA is seeking a Client Engagement Manager within the Deployment Solutions unit in the United States. You will partner with Business Development to translate opportunities into executable projects and mobilize cross-functional teams to drive operational success.

The role focuses on capturing requirements, coordinating execution plans, and maintaining documentation across Salesforce and related systems to support opportunities from pursuit through activation.