Senior Salesforce Platform Admin — Multi-Org Specialist

Tech Mirrors

Nashville (TN)

Hybrid

USD 80,000 - 120,000

Full time

14 days+

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Job summary

Tech Mirrors in Nashville, Tennessee is seeking a Salesforce Platform Administrator II to manage user provisioning, security configuration, and ongoing admin tasks across multiple Salesforce orgs for a statewide public sector portfolio.

You will implement small to medium enhancements, maintain data quality, support release management, and collaborate with agency partners to ensure compliant, high-performing solutions that serve Tennesseans effectively.

Qualifications

Three years of professional Salesforce administration experience.
Public sector or multi-org Salesforce environments preferred.
Salesforce Certified Admin and Advanced Admin certifications required or to be obtained within timeframe.
Bachelor’s degree required in a related field.

Responsibilities

Provide daily Salesforce administrative support including user provisioning and security configuration.
Implement small to medium enhancements such as page layouts and automation.
Monitor and maintain data quality across orgs.
Support functionality across orgs using Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud.
Troubleshoot user issues and escalate complex concerns as needed.
Collaborate with agency partners to translate business requirements into Salesforce configurations.
Assist with release management, sandbox prep, testing, and deployments.
Ensure compliance with STS security, governance, documentation, and audit requirements.
Work with vendor teams to maintain consistency across orgs.
Update and maintain reports and dashboards to meet agency needs.
Stay informed on Salesforce releases and recommend platform improvements.