Senior Salesforce & Enterprise Systems Lead

Blackstone Technology Group; Osseo (WI); On-site; USD 180,000 - 240,000; Full time

Job summary

Blackstone Talent Group is seeking an Enterprise Business Systems Lead to drive value from the Salesforce ecosystem, including Sales Cloud, Service Cloud, Revenue Cloud, and related integrations. You will partner with Sales, Customer Service, Finance, and Operations to optimize processes, improve data quality, and enable digital transformation across manufacturing environments.

Ideal candidates bring 10+ years of Salesforce experience, strong business acumen, and a track record of delivering

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 12+ years in enterprise business systems and process improvement.
• 10+ years hands-on Salesforce experience with Sales/Service/Revenue Cloud and CPQ.
• Proven success with two Salesforce Revenue/Service Cloud implementations.
• 10+ years in multi-site manufacturing environments, ideally publicly traded.
• Ability to engage leaders and translate objectives into scalable tech solutions.
• Experience leading global transformation efforts in CRM, ERP, and quote-to-cash.
• Strong cross-functional knowledge across Sales, Customer Service, Finance, Ops and Manufacturing.

Responsibilities

• Lead Salesforce ecosystem as business systems owner and partner with leaders.
• Analyze processes, define future-state workflows, drive continuous improvement.
• Translate requirements into Salesforce configurations and data governance.
• Oversee enhancements and integrations with Epicor Kinetic ERP and others.
• Manage the Salesforce roadmap, coordinate testing, and ensure delivery.
• Promote maintainable, scalable solutions aligned with enterprise standards.
• Champion user adoption through training and change management.
• Establish data governance, governance, and reporting standards.

Skills

Salesforce

Sales Cloud

Service Cloud

Revenue Cloud

CRM

Data governance

Change management

User adoption

Business process

Education

Bachelor's Degree in Business, Information Systems, Computer Science, Engineering, or related field

Tools

Epicor Kinetic ERP

Job description

Blackstone Talent Group is seeking an Enterprise Business Systems Lead to drive value from the Salesforce ecosystem, including Sales Cloud, Service Cloud, Revenue Cloud, and related integrations. You will partner with Sales, Customer Service, Finance, and Operations to optimize processes, improve data quality, and enable digital transformation across manufacturing environments.

Ideal candidates bring 10+ years of Salesforce experience, strong business acumen, and a track record of delivering