Senior Salesforce FS Architect | AI & Integrations Lead

Accenture PLC; New York (NY); On-site; USD 123,000 - 302,000; Full time

Job summary

Accenture is seeking a senior Functional Solution Architect in Financial Services Salesforce practice. You translate architecture into delivery, owning solution design documents, leading technical workstreams, and ensuring architecture holds through the full program lifecycle.

You will work with Salesforce Data 360, Agentforce, and FS CRM platforms, guiding junior team members while shaping architecture decisions across multi-workstream programs.

Qualifications

• Minimum 8 years of Salesforce delivery experience with architecture or senior leadership roles.
• Minimum 5 years delivering large Salesforce programs in Financial Services.
• Minimum 3 years with Salesforce FSC or equivalent CRM in FS.
• Minimum 3 years leading delivery using Agile frameworks at program scale.
• Minimum 1 year leveraging AI/ML capabilities in advisory roles.
• Minimum 3 years supporting FS clients at senior delivery level.

Responsibilities

• Lead end-to-end solution design across workstreams including data model and integration patterns.
• Own technical design and build for Agentforce use cases in Banking, Capital Markets & Insurance programs.
• Design and implement integrations between Data Cloud, CRM, and external sources; tradeoffs with MuleSoft and Salesforce Connect.
• Bridge functional requirements and technical delivery, align stakeholders on design decisions and scope.
• Lead design sessions, code reviews, and deployment governance; manage risks and dependencies.

Skills

Solution design ownership

Agentforce & AI delivery

Integration delivery

Technical leadership

Team development

Education

Bachelor's degree or equivalent (minimum 12 years) work experience

Tools

MuleSoft

Salesforce Connect

AI/ML capabilities (Salesforce Einstein, Agentforce)

Job description

Accenture is seeking a senior Functional Solution Architect in Financial Services Salesforce practice. You translate architecture into delivery, owning solution design documents, leading technical workstreams, and ensuring architecture holds through the full program lifecycle.

You will work with Salesforce Data 360, Agentforce, and FS CRM platforms, guiding junior team members while shaping architecture decisions across multi-workstream programs.