Senior Salesforce CTA Architect & Delivery Leader

Deloitte France; Charlotte (NC); On-site; USD 172,000 - 292,000; Full time

Job summary

Deloitte's Sales & Service team seeks a Technical Leader to guide complex Salesforce architecture and delivery, aligning business goals with technology outcomes across Sales Cloud and Service Cloud programs. You will lead design decisions, oversee large delivery efforts, and contribute to proposals and client discussions.

Ideal candidates have 10+ years in consulting and Salesforce, CTA certification, strong data modeling, and experience with MuleSoft integrations.

Qualifications

• 10+ years of consulting and Salesforce implementation experience delivering Sales Cloud and Service Cloud programs for Life Sciences or other industries
• Salesforce Certified Technical Architect (CTA)
• Experience with Salesforce data modeling across Sales Cloud, Service Cloud, Experience Cloud, and Industry Clouds, including architecture decisions for configuration and customization
• Experience with Salesforce licensing models, enterprise integrations using MuleSoft or other middleware, and data migrations from legacy systems into Salesforce
• Experience building and reviewing Salesforce solutions using Lightning Web Components, Aura, JavaScript, and Apex
• Bachelor's Degree in Computer Science, Engineering or equivalent work experience
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available
• Experience with Salesforce product capabilities and ecosystem offerings
• Experience with architecture and design patterns, including service-oriented architecture, microservices, object-oriented design, and integration patterns
• Experience leading architecture decisions with business and information technology stakeholders across client and vendor teams
• Experience implementing Agentforce or other agentic artificial intelligence capabilities

Responsibilities

• Advise clients on Salesforce architecture, platform capabilities, integration approaches, and implementation strategies for Sales Cloud and Service Cloud programs
• Lead solution design decisions across Salesforce data models, customization approaches, enterprise integrations, and application architecture to support business and technology requirements
• Oversee delivery teams through planning, design, build, test, and deployment activities for large-scale Salesforce implementations
• Support business development activities by contributing to proposals, solutioning discussions, and client presentations that demonstrate Deloitte's experience and approach
• Mentor practitioners, support recruiting and staffing activities, and contribute to practice growth through internal initiatives, thought leadership, and market-facing content

Skills

Leadership

Salesforce architecture

Data modeling

Integration

Lightning Web Components

Apex

JavaScript

Communication skills

Mentoring

Team collaboration

Education

Bachelor's Degree in Computer Science/Engineering

Tools

MuleSoft

Salesforce Experience Cloud

Job description

Deloitte's Sales & Service team seeks a Technical Leader to guide complex Salesforce architecture and delivery, aligning business goals with technology outcomes across Sales Cloud and Service Cloud programs. You will lead design decisions, oversee large delivery efforts, and contribute to proposals and client discussions.

Ideal candidates have 10+ years in consulting and Salesforce, CTA certification, strong data modeling, and experience with MuleSoft integrations.