Senior Salesforce CRM Product Owner

Yoh, A Day & Zimmermann Company; McKinney (TX); Híbrido; USD 126.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

401K Retirement Savings

Life & Disability Insurance

Direct Deposit & weekly epayroll

Certification and training

Descripción de la vacante

Yoh, a Day & Zimmermann company, is seeking a Senior Salesforce CRM Product Owner in McKinney, TX (Hybrid). You will own the Salesforce roadmap, align with Sales, Marketing, Service and Operations, and drive initiatives that improve customer engagement, sales effectiveness and revenue.

The role requires 7+ years in product ownership with Salesforce/CRM, strong governance, data-driven decision making, and the ability to translate business needs into user stories.

Formación

• Bachelor’s degree required.
• 7+ years in product ownership/PM with Salesforce/CRM.
• Experience delivering roadmaps, backlogs with measurable outcomes.
• Strong CRM strategy and data/intelligence knowledge.
• Experience governance and prioritization across stakeholders.
• AI-driven customer intelligence to inform strategy.
• Translate business needs into user stories and technical requirements.
• Familiar with Agile/Scrum methods.
• Executive-level stakeholder management and strong communication.
• Data-driven adoption, ROI, and platform health measurement.
• Experience with Salesforce Sales Cloud, Service Cloud, Snowflake/SQL, CDP, React.
• Industry experience in distribution, manufacturing, or B2B sales preferred.
• PMP, CSPO, CSM and/or Salesforce certifications preferred.

Responsabilidades

• Own the Salesforce CRM product roadmap, prioritizing enhancements that improve customer experience, sales productivity, and growth.
• Partner with Sales, Marketing, Service, and Operations leaders to gather requirements, align priorities, and translate needs into product initiatives and user stories.
• Collaborate with architects and delivery teams to manage and execute the backlog, ensuring solutions deliver measurable business value.
• Leverage customer data, analytics, and AI-driven insights to inform product strategy, drive adoption, and maximize ROI.
• Lead platform governance, vendor management, and executive stakeholder communications to ensure scalability as the business grows.

Conocimientos

Salesforce CRM

Backlog management

Roadmap ownership

Agile/Scrum

Stakeholder management

AI-driven insights

User stories

Data-driven decisions

React apps

Educación

Bachelor's degree

Herramientas

Salesforce Sales Cloud

Salesforce Service Cloud

Snowflake/SQL

CDP/Customer Intelligence

React

Descripción del empleo

McKinney, TX (Hybrid)

Senior Salesforce CRM Product Owner

Direct Hire

McKinney, TX (Hybrid)

Overview

Client confidential opportunity for a senior product leader to own and evolve a Salesforce CRM platform roadmap, partnering with cross-functional stakeholders to improve customer engagement, sales effectiveness, and measurable revenue outcomes.

Key Responsibilities

• Own the Salesforce CRM product roadmap, prioritizing enhancements that improve customer experience, sales productivity, and growth.
• Partner with Sales, Marketing, Service, and Operations leaders to gather requirements, align priorities, and translate needs into product initiatives and user stories.
• Collaborate with architects and delivery teams to manage and execute the backlog, ensuring solutions deliver measurable business value.
• Leverage customer data, analytics, and AI-driven insights to inform product strategy, drive adoption, and maximize ROI.
• Lead platform governance, vendor management, and executive stakeholder communications to ensure scalability as the business grows.

Qualifications

• Bachelor’s degree required.
• 7+ years of product ownership/product management experience, including Salesforce/CRM platforms.
• Proven success owning roadmaps and backlogs and delivering measurable outcomes.
• Strong understanding of CRM strategy, customer data/intelligence, and value realization.
• Experience establishing governance and prioritization across competing stakeholders.
• Demonstrated ability to apply AI-driven customer intelligence to improve strategy and customer outcomes.
• Skilled in translating business needs into user stories and technical requirements.
• Familiarity with Agile/Scrum (or similar delivery methodology).
• Strong communication skills with executive-level stakeholder management.
• Data-driven approach to adoption, ROI, and platform health measurement.
• Working familiarity with: Salesforce Sales Cloud & Service Cloud, Snowflake/SQL, CDP/Customer Intelligence capabilities, and React-based web applications.
• Experience using reporting, dashboards, and CRM analytics to drive prioritization and decision-making.
• Industry experience in distribution, manufacturing, or B2B sales environments preferred.
• PMP, CSPO, CSM, and/or Salesforce certifications preferred.

Estimated Min Rate: $126000.00

Estimated Max Rate: $180000.00

What’s In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements.

Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice

Stay Safe During Your Job Search

Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.