Senior Salesforce Business Systems Administrator

Clari + Salesloft; United States; Remote; USD 95,000 - 110,000; Full time

Job summary

Salesloft is seeking a Senior Business Systems Administrator to lead strategy and execution across G&A and Finance systems, including Netsuite, Zone Billing, and HiBob. You will own product roadmaps, drive AI-enabled optimization, and collaborate with cross-functional leaders to align systems with business objectives.

This role emphasizes system ownership, documentation, and enforcing standards while enabling adoption and efficiency across the enterprise.

Qualifications

• Bachelor's degree in Information Systems, Business Administration, or a related field.
• Strong understanding of enterprise business systems (CRM, ERP, HRIS).
• Experience leading and managing a G&A and Finance system tech stack (Netsuite, Zone Billing, HiBob).
• Strong understanding of AI capabilities and tools needed to deliver complex AI solutions.
• Experience in designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem-solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.

Responsibilities

• Define and maintain RACI matrices for all business systems to ensure ownership.
• Analyze system usage to drive adoption and value.
• Act as product owner for key business systems and manage lifecycle.
• Own validation for new system evaluations and purchases.
• Lead ideation, development, and delivery for AI use cases.
• Handle integrations and advanced configurations/support.
• Collaborate with leaders to align system strategies with goals.
• Identify and implement system-driven solutions to optimize processes.
• Create documentation of data flows, processes, and configurations.
• Establish and enforce standards for system configuration management.

Skills

Enterprise systems

AI capabilities

Stakeholder management

System integrations

Documentation

Project management

Data flows

Cloud platforms

Education

Bachelors in Information Systems or related

Tools

Netsuite

Zone Billing

HiBob

Job description

Job Title: Senior Business Systems Administrator

Location: United States, Remote

This job is eligible for remote work anywhere in the United States

ABOUT THE COMPANY

Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY

At Salesloft, our Senior Business Systems Administrator will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts across a set of G&A and Finance systems. You will have a passionate, capable team supporting you.

On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:

• Define and maintain RACI (Responsible, Accountable, Consulted, Informed) matrices for all business systems, ensuring clear ownership and accountability
• Analyze and monitor system usage to identify opportunities for increased adoption, improved utilization, and enhanced value
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
• Own validation for new system evaluations and purchases
• Lead ideation, development, and delivery for AI use cases
• Integrations and advanced configurations/support
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance

WHAT WE’RE LOOKING FOR

We are seeking a senior business systems expert - someone with a drive to produce positive change and an eye for detail. You have a keen eye for opportunities to improve systems and processes, and you are excited to work cross-functionally to make it happen. You are passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. To thrive in this role, you constantly develop your skills, keep up with software trends, build great relationships internally - understanding their priorities and challenges, and network externally to learn from others’ experiences.

THE TEAM

Our Salesloft’s Business Systems' team is comprised of seasoned and up-and-coming systems experts. The Enterprise Business Systems team consists of administrators and engineers who drive the business forward and forge their own success. The Lofters on our team share a few common traits: they are self-starters, passionate about solving complex challenges, naturally curious, driven to learn and grow their skills, and aggressively pursuing AI efficiencies.

Values: Move as One, Evidence over Ego, Lead from the Front, Make Your Mark, Customer-Inspired.

THE SKILL SET

• Bachelor's degree in Information Systems, Business Administration, or a related field.
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience leading and managing a G&A and Finance system tech stack (i.e. Netsuite, Zone Billing, HiBob)
• Strong understanding of AI capabilities and tools needed to deliver complex AI solutions.
• Experience in designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem-solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Familiarity with relevant technologies, such as databases, APIs, and cloud-based platforms.
• Project management skills, including planning, execution, and risk management.

At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

Please note that all official communication regarding job opportunities at Salesloft will come from an @salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page ( https://salesloft.com/company/careers/ ).

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-Remote

It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Base Pay Range $95,000 — $110,000 USD