Senior Salesforce Architect - Remote, Lead CRM & CPQ-CLM

OpenKrill; United States; À distance; USD 160 000 - 230 000; Plein temps

Résumé du poste

DeepHealth is seeking a senior Salesforce Architect to serve as the technical authority for Salesforce and CPQ-CLM within Commercial Operations. You will lead CRM integration work, manage the Service Jira integration, and support the Sales organization with day-to-day Salesforce issues during US EST hours.

You will collaborate with the existing Salesforce Architect, Commercial Operations leaders and Sales Analysts, acting as the primary technical contact within Commercial Operations.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• 10+ years of Salesforce experience, including 5+ years in an architect or lead technical role.
• Deep expertise in Salesforce Enterprise Setup and Architecture Design; CPQ-CLM knowledge is a plus.
• Experience with integrations (REST/SOAP APIs) and Jira.
• Salesforce Architect, System Architect, or CPQ Specialist certifications.
• Strong skills in Apex, Flow, LWC, and declarative configuration.
• Understanding of lead-to-cash, quoting, and contract management.
• Excellent written and verbal English; able to work remotely in a cross-time-zone team.

Responsabilités

• Own the Salesforce architecture: data model, security, automation, and release strategy.
• Lead CRM integration initiatives with other enterprise systems, including integration patterns, APIs, and error handling.
• Manage and evolve the Service Jira integration: workflows, field mapping, sync monitoring, and issue resolution.
• Design, configure, and optimize Salesforce CPQ and CLM: product and pricing rules, approvals, quote templates, and contract lifecycle.
• Provide Tier 2/3 support for Sales Salesforce issues during US business hours, resolve them, and identify root causes.
• Translate business requirements into scalable CRM solutions with effort estimates.
• Establish governance: change management, sandbox strategy, testing, documentation, and technical debt management.
• Coordinate handoffs with other Salesforce Architects to ensure cross-time-zone continuity and clear status updates.
• Review admins' and developers' work, mentor peers on best practices.

Connaissances

Apex

Flow

LWC

Declarative configuration

Lead technical role

Formation

Bachelor's degree in Computer Science or Information Systems

Outils

Jira

MuleSoft

Workato

Description du poste

DeepHealth is seeking a senior Salesforce Architect to serve as the technical authority for Salesforce and CPQ-CLM within Commercial Operations. You will lead CRM integration work, manage the Service Jira integration, and support the Sales organization with day-to-day Salesforce issues during US EST hours.

You will collaborate with the existing Salesforce Architect, Commercial Operations leaders and Sales Analysts, acting as the primary technical contact within Commercial Operations.