Senior Salesforce Architect: Integrations & Pardot SME

TechDigital Group; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

TechDigital Group is seeking an experienced Salesforce Developer to support and implement Salesforce solutions that drive travel, transport, logistics, and hospitality operations. You will work as a SME, handling complex integrations, security configurations, and production issue resolution.

The role requires 10–15 years in Salesforce, strong integration skills, Pardot/ServiceNow experience, and a degree in a technical field. CST hours in Dallas include on-call support as needed.

Qualifications

• 10–15 years of Salesforce support and implementation experience in large environments.
• Strong technical proficiency in Salesforce, integrations, and interface management.
• Experience with Pardot and ServiceNow platforms.
• Bachelor's degree in computer science, information technology, or related field; Salesforce certifications desirable.

Responsibilities

• Serve as SME for SFDC applications, providing advanced technical support and guidance.
• Monitor security configurations and hardening in Salesforce.
• Manage and resolve production issues to ensure uninterrupted processes.
• Coordinate with system owners to track, trace, and troubleshoot integrations.
• Own end-to-end tickets and communicate with stakeholders promptly.
• Support integrations with Pardot and ServiceNow.
• Provide CST business hours coverage in Dallas and on-call support as needed.
• Collaborate with technical teams to implement improvements and best practices.

Skills

Salesforce

Integrations

Troubleshooting

Pardot

ServiceNow

Security configurations

Stakeholder management

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Pardot

ServiceNow

Salesforce SFDC

Job description

TechDigital Group is seeking an experienced Salesforce Developer to support and implement Salesforce solutions that drive travel, transport, logistics, and hospitality operations. You will work as a SME, handling complex integrations, security configurations, and production issue resolution.

The role requires 10–15 years in Salesforce, strong integration skills, Pardot/ServiceNow experience, and a degree in a technical field. CST hours in Dallas include on-call support as needed.