Senior Salesforce Architect: Field Service & Service Cloud

STERIS; Mentor (OH); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Market Competitive Pay

Extensive PTO and holidays

Healthcare, Dental and Vision Benefits

Long/Short Term Disability Coverage

401(k) with company match

Maternity and Paternity Leave

Pet Insurance discounts

Tuition Reimbursement and continued ed

Opportunities for advancement

Job summary

STERIS is seeking a Senior Salesforce Developer to design, develop, and deploy scalable Salesforce solutions across Field Service, Sales, and Service Cloud environments. This role collaborates with cross-functional teams to translate business requirements into robust technical implementations, ensuring alignment with enterprise architecture standards and business goals.

This onsite position is located in Mentor, Ohio with a hybrid work schedule.

Qualifications

• Bachelor’s degree in relevant field (e.g., Computer Science or IT) is required.
• 5+ years hands-on Salesforce development experience.
• Experience implementing Field Service and Service Cloud solutions.
• Proficiency in Apex, Visualforce, Lightning Components (Aura and LWC), SOQL/SOSL.
• Experience with Salesforce integrations and middleware platforms (Dell Boomi or MuleSoft).
• Familiarity with DevOps and CI/CD tools (Azure DevOps, Git, Jenkins).
• Salesforce Platform Developer I certification is required.
• Experience in enterprise-level Salesforce implementations and multi-org environments.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Design, develop, test, and deploy Salesforce solutions (Apex, Visualforce, LWC, Flows).
• Build and maintain integrations between Salesforce and external systems.
• Configure Field Service, Service, Sales, and Experience Cloud features and mobile configurations.
• Enhance Service Cloud capabilities: case management, Omni-channel routing, Knowledge, Einstein bots.
• Collaborate with stakeholders to translate requirements into scalable solutions.
• Conduct code reviews, unit testing, and manage CI/CD pipelines.
• Adhere to Salesforce best practices, security guidelines, and coding standards.
• Provide mentorship to junior developers.
• Troubleshoot and resolve platform issues efficiently.
• Stay updated with Salesforce releases and innovations.

Skills

Salesforce development

Apex

Visualforce

Lightning Web Components

Aura Components

SOQL/SOSL

Salesforce integrations

CI/CD

Communication

Independent work

Education

Bachelor's degree in Computer Science / Information Technology

Tools

Dell Boomi

MuleSoft

Azure DevOps

Git

Jenkins

Job description

STERIS is seeking a Senior Salesforce Developer to design, develop, and deploy scalable Salesforce solutions across Field Service, Sales, and Service Cloud environments. This role collaborates with cross-functional teams to translate business requirements into robust technical implementations, ensuring alignment with enterprise architecture standards and business goals.

This onsite position is located in Mentor, Ohio with a hybrid work schedule.