Senior Salesforce Analyst: Drive CRM Optimization & Innovation

TechDigital Group; Michigan; On-site; USD 80,000 - 110,000; Full time

Job summary

An innovative firm is seeking a detail-oriented Salesforce Analyst to enhance and manage their Salesforce platform. This role involves collaborating with business teams to understand their needs and optimize processes through effective Salesforce solutions. The ideal candidate will have extensive experience in Salesforce tools and functionalities, ensuring that enhancements align with business objectives. With a focus on process innovation and a deep understanding of CRM practices, this position offers a unique opportunity to drive significant impact within the organization. If you are passionate about leveraging technology to improve business outcomes, this role is perfect for you.

Qualifications

• 5+ years of experience as a Salesforce Analyst or Administrator.
• Strong knowledge of Enterprise channel & End customer sales.

Responsibilities

• Manage the Salesforce application and define enhancements.
• Work closely with business teams to optimize processes.

Skills

Salesforce Sales Cloud

Salesforce Service Cloud

Jira

Confluence

Microsoft Office Suite

Salesforce Platform functionalities

Agile / Scrum delivery models

Education

Salesforce Administrator Certification

Tools

Salesforce

Einstein Analytics

Tableau CRM

Job description

An innovative firm is seeking a detail-oriented Salesforce Analyst to enhance and manage their Salesforce platform. This role involves collaborating with business teams to understand their needs and optimize processes through effective Salesforce solutions. The ideal candidate will have extensive experience in Salesforce tools and functionalities, ensuring that enhancements align with business objectives. With a focus on process innovation and a deep understanding of CRM practices, this position offers a unique opportunity to drive significant impact within the organization. If you are passionate about leveraging technology to improve business outcomes, this role is perfect for you.