Senior Salesforce Analyst & Admin for Cloud Apps

C&S Wholesale Grocers, LLC; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

C&S Wholesale Grocers, LLC is seeking an experienced Business Analyst and Salesforce Advanced Administrator to join our IT Salesforce team in the United States. You will translate business needs into clear requirements, architect scalable Salesforce solutions, and support cross-functional IT initiatives.

The role requires strong business analysis, advanced Salesforce administration, and hands-on experience with Sales Cloud, Service Cloud, and Marketing Cloud.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 5 years of experience in business analysis and technology solution delivery, including hands-on Salesforce administration and Salesforce project experience.
• Experience supporting Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
• Strong requirements gathering, process mapping, stakeholder management, and business process analysis experience across IT systems and business functions.
• Hands-on experience with Salesforce Flow, Reports, Dashboards, and security administration.

Responsibilities

• Partner with business stakeholders to understand objectives, challenges, and opportunities.
• Gather, document, and manage requirements, user stories, acceptance criteria, and process flows for Salesforce and IT initiatives.
• Lead requirements workshops and facilitate stakeholder discussions.
• Analyze business processes across Salesforce and IT systems to identify automation opportunities.
• Evaluate impacts and integration points to fit the broader IT landscape.
• Administer Salesforce Sales Cloud, Service Cloud, and Marketing Cloud environments.
• Manage users, profiles, permission sets, roles, and security settings.
• Configure Salesforce using Flows, Validation Rules, Approval Processes, and Lightning App Builder.
• Build and maintain reports, dashboards, and analytics.
• Create process documentation, training materials, and governance activities.

Skills

Business analysis

Sales Cloud administration

Stakeholder management

Requirements gathering

Process mapping

Education

Bachelor's degree in IT

Bachelor's Degree - Computer Information Technology

Tools

Salesforce

Salesforce Flow

Salesforce Reports & Dashboards

Job description

C&S Wholesale Grocers, LLC is seeking an experienced Business Analyst and Salesforce Advanced Administrator to join our IT Salesforce team in the United States. You will translate business needs into clear requirements, architect scalable Salesforce solutions, and support cross-functional IT initiatives.

The role requires strong business analysis, advanced Salesforce administration, and hands-on experience with Sales Cloud, Service Cloud, and Marketing Cloud.