Senior Salesforce Administrator & Platform Optimizer

affinipay1; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Staff referral bonus

Paid time off

Sick leave

Parental leave

Social security coverage

Public holidays

Job summary

affinipay1 is seeking a Senior Salesforce Administrator to own the design, configuration, and health of our Salesforce platform used by sales, marketing, and customer operations teams. You will shape the platform roadmap and balance support with secure, scalable systems.

You will lead integration efforts, govern data quality, and mentor junior admins, while driving process improvements and exploring AI-enabled workflow enhancements.

Qualifications

• At least 4 years of hands-on Salesforce administration experience.
• Strong written and verbal communication across business and technical teams.
• Experience with Salesforce configuration, automation, permissions, and business process analysis.
• Ability to manage platform work and cross-functional projects from requirements through release.
• Experience with API-based integrations and troubleshooting connections between systems.
• Familiarity with release management, including sandbox strategy and deployment workflows.
• Curiosity about AI tools and demonstrated use of technology to improve workflows or decisions.

Responsibilities

• Configure, customize, and support Salesforce and its integrations, serving as the escalation point for complex problems.
• Lead platform work from discovery through launch, translating stakeholder needs into designs and prioritizing durable improvements alongside immediate fixes.
• Review business processes, identify inefficiencies, and redesign workflows to make effective use of Salesforce.
• Set standards for data structures, page layouts, validation, automation, and overall org governance.
• Use declarative tools such as Flow where appropriate, assess when custom code is needed, and collaborate with developers on Apex or Lightning Web Components.
• Own access controls and periodic reviews; maintain data quality, documentation, training, and user support.
• Lead cross-functional delivery, mentor junior administrators, and improve change management, release practices, and functional, regression, and user acceptance testing.
• Explore practical AI capabilities that can improve administration and user workflows.

Skills

Salesforce administration

Communication skills

Requirements analysis

Cross-functional collaboration

Change management

AI curiosity

Tools

Apex

Lightning Web Components

Salesforce DX

Git-based workflows

Sandbox deployment

API-based integrations

Job description

affinipay1 is seeking a Senior Salesforce Administrator to own the design, configuration, and health of our Salesforce platform used by sales, marketing, and customer operations teams. You will shape the platform roadmap and balance support with secure, scalable systems.

You will lead integration efforts, govern data quality, and mentor junior admins, while driving process improvements and exploring AI-enabled workflow enhancements.