Senior Salesforce Administrator Plano, Texas, United States

TCP Software; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

20 Days of PTO

13 company holidays

Volunteer hours (8 hours)

Pre-Tax Benefit

Job summary

TCP Software in Plano, TX is seeking a Senior Salesforce Administrator to lead modernization of Salesforce, partner with Sales, RevOps, Finance, and InfoSec, and keep daily operations running smoothly for users.

You will migrate to Flow, redesign access, lead data quality, design account hierarchies, and map core processes like lead routing and billing handoffs. You will run integrations, releases, and training to drive adoption.

Qualifications

• 5+ years of Salesforce administration in a 500+ user org.
• Salesforce Administrator certification required.
• Ability to read Apex and translate into Flow.
• Experience with large-scale data migrations and Data Loader.
• Deep understanding of Salesforce data model, object relationships, security and sharing.

Responsibilities

• Migrate legacy automation to Flow and translate Apex logic.
• Redesign access via permission sets and sharing model.
• Lead data quality work including deduplication and field rationalization.
• Design parent-child account hierarchies across sectors.
• Map and improve core processes such as account creation, trial-to-paid conversion, lead routing, and billing handoffs.
• Coordinate with stakeholders and drive testing and sign-offs.
• Govern integrations and integration users with least-privilege access.
• Manage releases across sandboxes with testing and rollback plans.
• Build reports and dashboards; train users and drive adoption.
• Partner with InfoSec on access reviews and data retention.

Skills

Salesforce admin

Flow automation

Apex reading

Data migration

Security sharing

Stakeholder comms

Tools

Zuora

Marketo

Outreach

Clay

Certinia

Job description

Join our team to shape the future with innovation, collaboration, and opportunities that grow with you.

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About the Role
TCP is working on modernizing its Salesforce org to improve data quality, tighten access, and rebuild key business processes. The Senior Salesforce Administrator will be TCP’s internal Salesforce lead for this work. The role partners with Sales, RevOps, Finance/Accounting and InfoSec while keeping day-to-day operations running smoothly for our users.

• Migrate legacy Workflow Rules and Process Builder automation to Flow, and translate Apex logic into Flow where it makes sense
• Redesign access using permission sets and permission set groups, simplify the role hierarchy and sharing model, and review license fit
• Lead data quality work, including deduplication, duplicate and matching rules, field rationalization, and record type and page layout consolidation
• Design and implement parent-child account hierarchies across sectors
• Map and improve core processes such as account creation, trial-to-paid conversion, lead routing, and billing handoffs
• Coordinate with stake holders, consultants, subject matter experts and own internal decisions, testing, and sign-offs

Run and Support the Platform

• Govern integrations and integration users, including Zuora, Marketo, Outreach, Clay, and Certinia, with least-privilege access
• Manage releases across sandboxes, including testing, deployment, rollback plans, and documentation
• Monitor storage, field history tracking, and Setup Audit Trail, and keep change documentation current
• Build reports and dashboards that help teams track results
• Train users, drive adoption of new processes, and serve as the escalation point and mentor for other admins
• Partner with InfoSec on access reviews, data retention, and backup and restore practices

Requirements

Required

• 5+ years of Salesforce administration experience in a 500+ user org, plus Salesforce Administrator certification
• Hands-on experience building and troubleshooting Flows and migrating Workflow Rules or Process Builder
• Ability to read Apex and translate it into Flow
• Experience with large-scale data migrations, deduplication, and bulk data tools such as Data Loader
• Deep understanding of the Salesforce data model, object relationships, security model, and sharing settings
• Strong communication skills and experience gathering requirements from business stakeholders

Preferred

• Advanced Administrator, Platform App Builder, Sharing and Visibility Architect, or Data Architect certification
• Experience with Zuora billing integrations and Certinia (formerly FinancialForce)
• Experience cleaning up orgs with heavy technical debt or a history of org mergers
• Experience with release tools such as DevOps Center, Gearset, or Copado
• Experience building account hierarchies, especially for SLED and commercial customers
• Familiarity with data privacy and retention requirements
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
• 8 hours to volunteer and impact the community
• Employee Choice Pre-Tax Benefit

TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Time is everything

When you join our team, we not only value your time but also your talent and your life outside of work. We take great care to support you as a person with: