Salesforce & Systems Manager Plano, Texas, United States

TCP Software; Plano (TX); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

20 Days PTO

13 holidays

Volunteer time (8 hours)

Pre-Tax Benefit for employees

Job summary

TCP Software is seeking a Salesforce and Systems Manager to optimize GTM processes by configuring Salesforce objects, flows, and layouts, and by owning integrations with ERP, marketing automation, and billing.

This hands-on role is a dedicated Salesforce administrator for Revenue Operations, collaborating with other admins on roadmap, releases, and Claude Code apps. The position is remote from the US and reports to the SVP of Enterprise Sales, Partnership, and Revenue Operations.

Qualifications

• 3+ years administering Salesforce in a production environment.
• Experience with flows, permission architecture, data models, and sandbox release management.
• Hands-on experience with Claude Code for AI-driven apps.
• Bachelor’s degree or equivalent experience.
• Ability to work remotely from a US-based location.
• Bonus: Advanced Salesforce certification (e.g., Advanced Administrator or Platform App Builder).
• Experience at a SaaS or workforce management company.
• Familiarity with Model Context Protocol connectors and agent permission design.
• Experience integrating Salesforce with ERP or billing platforms.

Responsibilities

• Improve the Salesforce experience for GTM teams by configuring objects, flows, validation rules, permission sets, and page layouts.
• Collaborate on the platform roadmap and releases with other Salesforce admins on a shared roadmap.
• Maintain integrations between Salesforce and ERP, marketing automation, and billing platforms.
• Own internal applications and agents built with Claude Code from deployment through retirement.
• Govern AI access, cost, and usage with policy and auditing.
• Build reports and dashboards giving a single view of pipeline for sales, partnerships, and finance.
• Train users and publish self-service documentation; keep runbooks current.

Skills

Salesforce Admin

Flow configuration

Data model

Sandbox management

Claude Code

AI governance

Cross-functional

Technical writing

Education

Bachelor’s degree or equivalent

Tools

Claude Code

Job description

Join our team to shape the future with innovation, collaboration, and opportunities that grow with you.

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TCP is committed to cultivating a diverse and inclusive team.

About TCP (TimeClockPlus)

For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear –We’dlove for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.

About the Role

TCP is investing in the systems that run its revenue organization and is hiring a Salesforce and Systems Manager.This roleis focused on makingSalesforcework better for TCP's go-to-market teams, shaping how sales, partnership, and customer success experience theplatformdaytoday, from configuration andpage layoutsthrough reporting.This is a hands-on individual contributor role: you will be the dedicated Salesforce administrator for Revenue Operations, collaborating with the Salesforce admins who support other departmentson the shared roadmap, release cadence, and integrations.It also ownsTCP'sgrowing portfolio of internal applications and agents built with Claude Code,currently a half dozen apps serving sales, partnerships, and revenue operations,includingappsrunning inBaseCampGTMalong withthe skills, connectors, access rules, and documentation those systems depend on.Sitting inside Revenue Operations keeps the work close to the sales, partnership, and customer success teams that rely on these tools every day. This role is remote, US-based, and reports to the SVP of Enterprise Sales, Partnership, and Revenue Operations.

As a Salesforce and Systems Manager, you will:

• Improve the Salesforce experience for GTM teams. Configureobjects, flows, validation rules, permission sets, and page layouts to match howsales, partnership, and customer successactuallywork, and remove the friction that slows them down.
• Collaborate on the platform roadmap and releases. Partner with the Salesforce admins in other departments on the shared roadmap, release cadence, and technical debt backlog, and test seasonal releases, managed package upgrades, and sandbox refreshes so changes land without disrupting GTM teams.
• Keepintegrationshealthy.Helpmaintainthe connections between Salesforce and the ERP, marketing automation, and billingplatformsso data staysaccurateacross systems.
• Manage internal systems.Own every internal application and agent built with Claude Code from first deployment through retirement, including the skills, prompts, and connectors they depend on.
• Govern AI access and cost.Set access rules so each agent reaches only the data its purpose requires, audit those rules on a schedule, and monitor usage, cost, and output quality.
• Build reportingleaderstrust.Deliver reports and dashboards that give sales, partnership, customer success, and finance one shared view of the pipeline.
• Enable the teams who use these tools.Train users, publish self-service documentation, and keep runbookscurrentso no system depends on one person’s memory.
  

You are a strong fit for this role if you have:

• 3+yearsadministering Salesforce in a business-critical production environment.
• Working command of flows, permission architecture, data models, and sandbox release management.
• Hands-on experience building or managing applications with anagenticAI development tool. We build exclusively inClaude Code, and direct experience with it is strongly preferred.
• A track recordof turning broad business requests into scoped, documented technical work
• Strong cross-functional partnership skills. You work effectively with sales, finance, and customer success, and you hold priorities steady when several teams want something at once
• Clear written communication with technical and nontechnical audiences alike.
• A bachelor’s degree in information systems, business, or a related field, or equivalent experience
• Ability to work remotely from a US-based location, with reliable connectivity and aprofessional workspace
• Bonus: advanced Salesforce certification such as Advanced Administrator or Platform App Builder
• Experience at a SaaS or workforce management company
• Familiarity with Model Context Protocol connectors and agent permission design
• Experience integrating Salesforce with an ERP or billing platform
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able tolift upto 15 pounds at times
• Travel up to 10% for team on-sites and select company events

TCP is an equalopportunityemployer.We celebrate diversity and are committed to creating an inclusive environment for all employees.

• 20 Days of PTO (Paid Time Off) and13 daysof companywide holidays
• 8 hours to volunteer andimpactthe community
• Employee Choice Pre-Tax Benefit

Time is everything

When you join our team, we not only value your time but also your talent and your life outside of work. We take great care to support you as a person with: