Senior Salesforce Administrator & OmniStudio Developer

Smart Tech Skills LLC; Marlborough (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Smart Tech Skills LLC is seeking a Senior Salesforce Administrator/Developer to lead enterprise Salesforce initiatives from our Everett, MA onsite location. The role emphasizes strategic configuration-driven solutions with strong admin, development, and integration experience.

The candidate should have 7+ years in Salesforce Administration and Development, including OmniStudio 4+ years, and be adept at engaging stakeholders and delivering scalable, maintainable Salesforce solutions.

Qualifications

• 7+ years of Salesforce Administration and Development experience.
• Experience serving as a Salesforce Administrator in an enterprise environment.
• Strong experience with user management, security, reports, workflows, and automation.
• Experience gathering business requirements.
• Experience facilitating backlog grooming sessions.
• Experience supporting Salesforce integrations.
• Excellent analytical, problem-solving, and communication skills.

Responsibilities

• Serve as the primary Salesforce System Administrator across Salesforce environments.
• Manage user accounts, roles, profiles, permissions, security settings, and access controls.
• Configure and maintain reports, dashboards, workflows, validation rules, approvals, and automation processes.
• Respond to user support requests, enhancement requests, and platform issues.
• Gather, analyze, and document business and functional requirements.
• Coordinate evaluation, prioritization, and delivery of Salesforce enhancement and development requests.
• Facilitate backlog grooming and requirements sessions.
• Act as liaison between business stakeholders and technical teams.
• Manage integrations between Salesforce and external enterprise applications.
• Review and improve vendor-developed Salesforce solutions and configurations.
• Perform system audits, health checks, and release readiness activities.
• Support platform upgrades, testing, deployment, and change management processes.
• Recommend scalable solution designs aligned with Salesforce best practices.
• Provide user guidance, documentation, and training support.

Skills

User Management

Security & Permissions

Reports & Dashboards

Workflow Rules

Process Automation

Salesforce Flow

Apex

Lightning Experience

Experience Cloud

Stakeholder Management

Agile Methodologies

Release Management

Education

Bachelor's degree or equivalent experience

Tools

OmniScripts

FlexCards

DataRaptors

Integration Procedures

OmniStudio Designer

Digital Experiences

Job description

Smart Tech Skills LLC is seeking a Senior Salesforce Administrator/Developer to lead enterprise Salesforce initiatives from our Everett, MA onsite location. The role emphasizes strategic configuration-driven solutions with strong admin, development, and integration experience.

The candidate should have 7+ years in Salesforce Administration and Development, including OmniStudio 4+ years, and be adept at engaging stakeholders and delivering scalable, maintainable Salesforce solutions.