Senior Salesforce Administrator: Drive CRM Success

Talentify; Denver (CO); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible Time Off

Comprehensive medical, dental, and vis

Gym memberships with national options

401(k) retirement plan with company 50

Wellness programs

Job summary

Voyager Technologies seeks a skilled Salesforce Administrator to manage and optimize our Salesforce environment. You will handle users, licenses, access, objects, and page layouts, while building flows to automate processes with IT, Sales, Marketing, and Operations.

You will maintain data quality, develop reports and dashboards, support users, and contribute to change management and releases. Salesforce certification is preferred.

Qualifications

• Five or more years of hands-on Salesforce administration experience.
• Experience configuring Salesforce objects, permissions, validation rules, and Lightning pages.
• Experience building and troubleshooting Salesforce Flows.
• Proficiency with Salesforce reports, dashboards, and data management tools.
• Understanding of CRM concepts and sales processes, including lead, account, contact, and opportunity management.
• Ability to translate business requirements into maintainable Salesforce solutions.
• Strong problem-solving, communication, and documentation skills.
• Ability to prioritize support requests and improvement projects independently.

Responsibilities

• Platform administration: manage users, licenses, permission sets, sharing settings, and access controls in coordination with IT.
• System configuration: maintain standard and custom objects, fields, page layouts, record types, validation rules, and Lightning record pages.
• Workflow automation: build, maintain, and troubleshoot Salesforce Flows to streamline processes.
• User support: resolve requests, troubleshoot issues, and coordinate with vendors or technical teams.
• Data management: maintain data quality through duplicates prevention, validation, cleanup, imports/exports.
• Reporting: create and maintain reports and dashboards for pipeline and sales metrics.
• Business analysis: gather requirements, recommend solutions, and backlogs for enhancements.
• Change management: test changes in sandbox, coordinate UAT, deploy updates.
• Release readiness: review Salesforce releases and communicate changes to users.
• Integrations: monitor connected apps and coordinate with integration owners.
• Training and documentation: develop guides and provide onboarding/training.
• Security and governance: follow data protection policies and governance.

Skills

Salesforce administration

Lightning pages

Salesforce Flows

Reports & dashboards

CRM concepts

Requirements translation

Documentation

Communication

Education

Salesforce Administrator certification

Tools

SOQL

AppExchange

Sandbox management

Deployment tools

Job description

Voyager Technologies seeks a skilled Salesforce Administrator to manage and optimize our Salesforce environment. You will handle users, licenses, access, objects, and page layouts, while building flows to automate processes with IT, Sales, Marketing, and Operations.

You will maintain data quality, develop reports and dashboards, support users, and contribute to change management and releases. Salesforce certification is preferred.