Senior Salesforce Administrator

BSA Software; Michigan; Hybrid; USD 110,000 - 140,000; Full time

Job summary

BS&A Software is seeking a Senior Salesforce Administrator to lead architecture, configuration, and development across Salesforce Sales Cloud, CPQ, and HubSpot integrations. You will translate business needs for cross-functional teams including Finance, Sales, IT, and Customer Success, while hands-on building and supporting scalable solutions.

The ideal candidate has 5+ years in Salesforce administration with CPQ experience, strong data governance, and experience communicating complex concepts

Qualifications

• 5+ years of hands-on Sales Cloud administration in production environments.
• Bachelor's degree in CS/IS or related field; Salesforce Advanced Admin cert required.
• Experience with HubSpot integration and CPQ platform.
• Familiarity with security models, data governance, and BI handoffs.

Responsibilities

• Architect, configure, and maintain Salesforce Sales Cloud, CPQ, and integrated platforms.
• Administer users, profiles, permission sets, roles, and sharing rules.
• Design, build, test, and deploy Salesforce Flows and approval processes.
• Maintain HubSpot-Salesforce integration, field mappings, sync logic, and lead routing.
• Administer CPQ configuration: product catalog, pricing rules, discount schedules, templates.
• Translate requirements into clean, maintainable solutions and present trade-offs.
• Maintain data integrity with validations, deduplication, imports/exports; run audits.
• Build reports/dashboards for Sales, Finance, Operations; support BI handoffs.
• Triage feature requests and incidents; document SOPs and provide end-user training.

Skills

Sales Cloud Administration

HubSpot Administration

CPQ Administration

Solution Architecture

Business Communication

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Salesforce Advanced Administrator Certification

Salesforce CPQ Specialist Certification - Preferred

Salesforce Platform Administrator II / App Builder - Preferred

Tools

Salesforce Sales Cloud

HubSpot

Salesforce CPQ

Snowflake

Tableau

Power BI

SharePoint

JIRA

Slack

Job description

Description

Position Summary

The Senior Salesforce Administrator serves as the primary architect, administrator, and developer for BS&A's Salesforce and integrated marketing technology ecosystem. This role demands exceptional business communication skills - the ability to translate complex technical concepts into clear guidance for non-technical stakeholders and to work cross-functionally with Finance, Sales, IT, and Customer Success. The ideal candidate brings deep hands-on experience with Salesforce Sales Cloud, HubSpot, and CPQ platforms, and is comfortable operating across the full spectrum from strategic solution design to day-to-day configuration and development.

Critical Platform Requirements

Candidates must have verifiable, production-level experience across all three platforms below. These are non-negotiable requirements.

Salesforce Sales Cloud

• Minimum 5 years of hands-on Sales Cloud administration and configuration in production environments.
• Proven ability to architect scalable solutions: objects, fields, page layouts, record types, flows, and approval processes.
• Strong command of the Salesforce security model: profiles, permission sets, roles, sharing rules, and field-level security.
• Experience with Salesforce Flows (record-triggered, scheduled, subflows, invocables) as the primary automation layer.

HubSpot

• Hands-on experience administering HubSpot in a B2B environment, including marketing automation, CRM, and pipeline management.
• Ability to design and maintain the HubSpot-Salesforce integration: field mappings, sync logic, and data validation.
• Experience building HubSpot workflows, lead scoring models, and campaign attribution frameworks.

CPQ Platform

• Minimum 2 years of dedicated, hands-on Salesforce CPQ administration in a production environment.
• Mastery of the full quote-to-cash lifecycle.
• Experience configuring complex pricing models: tiered pricing, discount schedules and contracted pricing.
• Ability to troubleshoot CPQ calculation errors, price waterfall issues, and integration handoffs without escalation.

Qualifications

Education & Certifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Salesforce Advanced Administrator Certification - Required.
• Salesforce CPQ Specialist Certification - Preferred.
• Salesforce Platform Administrator II and/or Platform App Builder - Preferred.

Experience

• 5+ years as a Salesforce Administrator, Architect, or Consultant supporting multi-cloud environments for a SaaS company.
• Demonstrated ability to function as architect, administrator, and developer - from solution design through hands-on build.
• Strong data stewardship skills: validations, deduplication, imports/exports, and reconciliations.
• Familiarity with adjacent integrations (Snowflake, Tableau, Power BI, SharePoint, JIRA, Slack).

Essential Job Tasks

(This is not an all-inclusive list; employees may be required to perform other related duties as assigned.)

• Architect, configure, and maintain Salesforce Sales Cloud, CPQ, and integrated platforms; manage objects, fields, page layouts, record types, and automation to enable the business.
• Administer users, profiles, permission sets, roles, and sharing rules; uphold least-privilege security standards.
• Design, build, test, and deploy Salesforce Flows and approval processes to streamline business operations.
• Maintain the HubSpot-Salesforce integration, including field mappings, sync logic, lead routing, and campaign attribution.
• Administer CPQ configuration: product catalog, pricing rules, discount schedules, quote templates, and the quote-to-order lifecycle.
• Serve as the primary technical communicator between business stakeholders and the development/integration team - translating requirements into clean, maintainable solutions and presenting trade-offs clearly.
• Evaluate Salesforce requirements and recommend whether to configure natively, use Flows, or leverage code-level development.
• Maintain data integrity through validation rules, duplicate management, imports/exports, and regular audits.
• Build and maintain reports and dashboards for Sales, Finance, and Operations; support downstream analytics handoffs.
• Triage and resolve feature requests and incidents; document SOPs, runbooks, and user guides; deliver targeted end-user training.
• Maintain sandbox environments; plan and execute releases and sandbox refreshes per change-control governance.

Skills & Competencies

• Business Communication: Exceptional written and verbal communication; able to translate technical concepts for non-technical audiences, facilitate requirements sessions, and present solution trade-offs to leadership.
• Solution Architecture: Designs scalable, maintainable Salesforce solutions; makes pragmatic config-vs.-code recommendations; aligns platform design to business process.
• Salesforce Administration & Automation: Expert with Flows (record-triggered, scheduled, subflows, invocables) and approvals; confident configuring objects, fields, page layouts, and record types across Sales Cloud and CPQ.
• HubSpot Administration: Manages HubSpot workflows, pipelines, lead scoring, and the Salesforce sync; ensures data quality across the marketing-to-sales handoff.
• CPQ Administration: Configures and maintains product catalog, pricing models, discount schedules, and quote templates; owns the quote-to-order lifecycle.
• Security & Access Management: Deep command of profiles, permission sets, roles, sharing rules, and field-level security; enforces least-privilege and auditability.
• Data Quality & Reporting: Owns validations, deduplication, and imports/exports; builds stakeholder-ready reports and dashboards; supports BI handoffs.