Senior Salesforce Administrator

BS&A Software; Bath Charter Township (MI); On-site; USD 95,000 - 130,000; Full time

Job summary

BS&A Software seeks a Senior Salesforce Administrator to architect, administer, and develop the Salesforce ecosystem and integrated marketing tech stack. You will partner with Finance, Sales, IT, and Customer Success to translate complex concepts into actionable solutions across Sales Cloud, HubSpot, and CPQ.

The ideal candidate has hands‑on experience across Sales Cloud, HubSpot, CPQ, and strong security and data governance skills to support multi‑cloud environments in a SaaS context.

Qualifications

• 5+ years as Salesforce Administrator/Architect/Consultant in SaaS
• Hands‑on across solution design through hands‑on build
• Experience with multi‑cloud environments and data governance
• Experience with HubSpot integrations and CPQ workflows

Responsibilities

• Architect and maintain Salesforce Sales Cloud, CPQ, and integrated platforms
• Manage users, profiles, roles, sharing rules; enforce least privilege
• Design, build, test, and deploy Flows and approvals
• Maintain HubSpot↔Salesforce integration and field mappings
• Administer CPQ catalog, pricing rules, and quote lifecycle
• Translate business requirements to technical solutions and present trade-offs
• Evaluate native config vs. code for Salesforce requirements
• Maintain data quality with validations and deduplication
• Create reports and dashboards for Sales, Finance, Operations
• Support releases, sandbox refreshes, and SOPs

Skills

Salesforce Sales Cloud

HubSpot

CPQ

Security model

Data governance

Cross-functional communication

Education

Bachelor's degree (CS, IS, or related)

Salesforce Advanced Administrator Certification

Salesforce CPQ Specialist Certification

Platform Administrator II / App Builder

Tools

Snowflake

Tableau

Power BI

SharePoint

JIRA

Slack

Job description

Position SummaryThe Senior Salesforce Administrator serves as the primary architect, administrator, and developer for BS&A's Salesforce and integrated marketing technology ecosystem. This role demands exceptional business communication skills — the ability to translate complex technical concepts into clear guidance for non-technical stakeholders and to work cross-functionally with Finance, Sales, IT, and Customer Success. The ideal candidate brings deep hands-on experience with Salesforce Sales Cloud, HubSpot, and CPQ platforms, and is comfortable operating across the full spectrum from strategic solution design to day-to-day configuration and development.

DescriptionPosition SummaryThe Senior Salesforce Administrator serves as the primary architect, administrator, and developer for BS&A's Salesforce and integrated marketing technology ecosystem. This role demands exceptional business communication skills — the ability to translate complex technical concepts into clear guidance for non-technical stakeholders and to work cross-functionally with Finance, Sales, IT, and Customer Success. The ideal candidate brings deep hands-on experience with Salesforce Sales Cloud, HubSpot, and CPQ platforms, and is comfortable operating across the full spectrum from strategic solution design to day-to-day configuration and development.

Critical Platform RequirementsCandidates must have verifiable, production-level experience across all three platforms below. These are non-negotiable requirements.

Salesforce Sales Cloud

• Minimum 5 years of hands‑on Sales Cloud administration and configuration in production environments.
• Proven ability to architect scalable solutions: objects, fields, page layouts, record types, flows, and approval processes.
• Strong command of the Salesforce security model: profiles, permission sets, roles, sharing rules, and field-level security.
• Experience with Salesforce Flows (record-triggered, scheduled, subflows, invocables) as the primary automation layer.

HubSpot

• Hands‑on experience administering HubSpot in a B2B environment, including marketing automation, CRM, and pipeline management.
• Ability to design and maintain the HubSpot–Salesforce integration: field mappings, sync logic, and data validation.
• Experience building HubSpot workflows, lead scoring models, and campaign attribution frameworks.

CPQ Platform

• Minimum 2 years of dedicated, hands‑on Salesforce CPQ administration in a production environment.
• Mastery of the full quote-to-cash lifecycle.
• Experience configuring complex pricing models: tiered pricing, discount schedules and contracted pricing.
• Ability to troubleshoot CPQ calculation errors, price waterfall issues, and integration handoffs without escalation.

Requirements

Qualifications

Education & Certifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Salesforce Advanced Administrator Certification — Required.
• Salesforce CPQ Specialist Certification — Preferred.
• Salesforce Platform Administrator II and/or Platform App Builder — Preferred.

Experience

• 5+ years as a Salesforce Administrator, Architect, or Consultant supporting multi-cloud environments for a SaaS company.
• Demonstrated ability to function as architect, administrator, and developer — from solution design through hands‑on build.
• Strong data stewardship skills: validations, deduplication, imports/exports, and reconciliations.
• Familiarity with adjacent integrations (Snowflake, Tableau, Power BI, SharePoint, JIRA, Slack).

Essential Job Tasks

(This is not an all-inclusive list; employees may be required to perform other related duties as assigned.)

• Architect, configure, and maintain Salesforce Sales Cloud, CPQ, and integrated platforms; manage objects, fields, page layouts, record types, and automation to enable the business.
• Administer users, profiles, permission sets, roles, and sharing rules; uphold least‑privilege security standards.
• Design, build, test, and deploy Salesforce Flows and approval processes to streamline business operations.
• Maintain the HubSpot–Salesforce integration, including field mappings, sync logic, lead routing, and campaign attribution.
• Administer CPQ configuration: product catalog, pricing rules, discount schedules, quote templates, and the quote‑to‑order lifecycle.
• Serve as the primary technical communicator between business stakeholders and the development/integration team — translating requirements into clean, maintainable solutions and presenting trade‑offs clearly.
• Evaluate Salesforce requirements and recommend whether to configure natively, use Flows, or leverage code‑level development.
• Maintain data integrity through validation rules, duplicate management, imports/exports, and regular audits.
• Build and maintain reports and dashboards for Sales, Finance, and Operations; support downstream analytics handoffs.
• Triage and resolve feature requests and incidents; document SOPs, runbooks, and user guides; deliver targeted end‑user training.
• Maintain sandbox environments; plan and execute releases and sandbox refreshes per change‑control governance.

Skills & Competencies

• Business Communication: Exceptional written and verbal communication; able to translate technical concepts for non‑technical audiences, facilitate requirements sessions, and present solution trade‑offs to leadership.
• Solution Architecture: Designs scalable, maintainable Salesforce solutions; makes pragmatic config‑vs‑code recommendations; aligns platform design to business process.
• Salesforce Administration & Automation: Expert with Flows (record-triggered, scheduled, subflows, invocables) and approvals; confident configuring objects, fields, page layouts, and record types across Sales Cloud and CPQ.
• HubSpot Administration: Manages HubSpot workflows, pipelines, lead scoring, and the Salesforce sync; ensures data quality across the marketing‑to‑sales handoff.
• CPQ Administration: Configures and maintains product catalog, pricing models, discount schedules, and quote templates; owns the quote‑to‑order lifecycle.
• Security & Access Management: Deep command of profiles, permission sets, roles, sharing rules, and field-level security; enforces least‑privilege and auditability.
• Data Quality & Reporting: Owns validations, deduplication, and imports/exports; builds stakeholder‑ready reports and dashboards; supports BI handoffs.