Senior Salesforce Admin: Global Sales & Service Cloud

Lamb Weston; United States; Remote; USD 86,000 - 130,000; Full time

Benefits offered by this job

Health insurance

FSAs and HRA

Well-being programs

Paid time off

401(k) planning

Employee events

Employee assistance program

Job summary

Lamb Weston is seeking a Sr Salesforce Administrator to support our Salesforce platform, enabling sales and service operations with scalable solutions and production stability. You will work with global stakeholders and an AMS partner to manage enterprise-grade environments and lead configuration improvements.

The ideal candidate has 5+ years in Salesforce admin, strong knowledge of Sales and Service Cloud, experience with UAT, integrations, and governance, plus Salesforce Admin certs.

Qualifications

• 5+ years of Salesforce administration experience in enterprise environments.
• Deep understanding of Sales and Service Cloud capabilities.
• Proven experience supporting both project implementations and production support environments.
• Understanding of integrations with ERP and marketing automation systems.
• Familiarity with UAT processes and structured release cycles.
• Strong interpersonal and communication skills across cultures with a customer-service mindset.
• Salesforce Administrator certification required; Advanced Admin and/or Sales or Service Cloud Consultant certification a strong plus.

Responsibilities

• Lead the configuration and enhancement of core Sales and Service Cloud functionality including leads, opportunities, account/contact management, forecasting, territory management, sales workflows and case management, queues and knowledgebase content.
• Work closely with business teams and the AMS-partner to gather requirements, validate proposed solutions, and ensure configurations support business goals and processes.
• Support user acceptance testing (UAT) through test planning, coordination, and issue resolution to ensure high-quality releases.
• Serve as the primary administrator for Salesforce, managing incidents, troubleshooting issues, and ensuring platform performance and availability.
• Own and deliver enhancement requests including configuration changes, automation updates (e.g., flows, validation rules), and UI improvements, in collaboration with development teams.
• Act as a platform steward, promoting best practices and standardization, scalability, and adherence to enterprise governance standards.

Skills

Salesforce admin

Sales/Service Cloud

UAT & releases

cross-functional

Education

Salesforce Administrator certification

Job description

Lamb Weston is seeking a Sr Salesforce Administrator to support our Salesforce platform, enabling sales and service operations with scalable solutions and production stability. You will work with global stakeholders and an AMS partner to manage enterprise-grade environments and lead configuration improvements.

The ideal candidate has 5+ years in Salesforce admin, strong knowledge of Sales and Service Cloud, experience with UAT, integrations, and governance, plus Salesforce Admin certs.